Get Rid of ALL the Marketing Popups / Fly Outs / Notifications

treasurernhtrans · ‎June 18, 2024

I want to get rid of ALL the marketing popups, offers for 50% off, and more; I purchased QuickBooks Online not "Advertise Other Intuit or QuickBook Offers" online.

Is there any way to do this without training my ad blocker to ALSO block parts of the QuickBooks Online site?

DSL

Eman_E · ‎June 18, 2024

Hi there.

I'm here to provide you with some information on how to disable pop-up advertisements in your QuickBooks Online (QBO) account.

These notifications suggest and guide you on how to improve your QuickBooks experience. I understand that these ads may affect your navigation, but at present, the option to disable them permanently is unavailable.

However, you can ignore them by clicking the X icon or the "No, thanks!" button. QuickBooks will then turn off the ads and remember your choice so that the pop-up won't show up again.

Alternatively, you can enable the pop-up blocker of your browser to prevent them from showing up.

For Google Chrome and Mozilla browsers here's how:

Click the Lock icon to the left of the address bar.
Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and Redirects section, and select Block from the drop-down menu.

For the Safari browser, you can follow these steps:

Open a Safari browser.
Click Safari, then Preferences.
Select Websites at the top.
Click Pop-up Windows on the left sidebar.
Then select Block in the pop-up menu for the website.

I also suggest sending your feedback to our Product Developer team. By doing so, they can review and consider adding it in future updates.

Lastly, you can check out more tips and resources while working with QuickBooks in the future from this link: Learn about QuickBooks Online with how-to videos.

If you have any other questions about your QBO account, feel free to reply, I'll be here ready to assist you. Keep safe and wishing you continued success!

View solution in original post

Eman_E · ‎June 18, 2024

Hi there.

I'm here to provide you with some information on how to disable pop-up advertisements in your QuickBooks Online (QBO) account.

These notifications suggest and guide you on how to improve your QuickBooks experience. I understand that these ads may affect your navigation, but at present, the option to disable them permanently is unavailable.

However, you can ignore them by clicking the X icon or the "No, thanks!" button. QuickBooks will then turn off the ads and remember your choice so that the pop-up won't show up again.

Alternatively, you can enable the pop-up blocker of your browser to prevent them from showing up.

For Google Chrome and Mozilla browsers here's how:

Click the Lock icon to the left of the address bar.
Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and Redirects section, and select Block from the drop-down menu.

For the Safari browser, you can follow these steps:

Open a Safari browser.
Click Safari, then Preferences.
Select Websites at the top.
Click Pop-up Windows on the left sidebar.
Then select Block in the pop-up menu for the website.

I also suggest sending your feedback to our Product Developer team. By doing so, they can review and consider adding it in future updates.

Lastly, you can check out more tips and resources while working with QuickBooks in the future from this link: Learn about QuickBooks Online with how-to videos.

If you have any other questions about your QBO account, feel free to reply, I'll be here ready to assist you. Keep safe and wishing you continued success!

financeteam1

I have the same problem, but WORSE! I generally use the desktop app, not the browser version. These popups and surveys interfere with my work even on the app.

Furthermore, they are formatted such that the "X" at the top of the window is off screen, so I can't close them!! I have to go to the browser just to get work done! this is not acceptable!

RazzieE

At the moment, there is no available option to block pop-ups in the QuickBooks Online Desktop app, @financeteam1.

As an alternative, you can adjust your screen resolution to 1024x768 or higher and set the dots-per-inch (DPI) to "Normal" or "100%" or ensure the app is in full screen mode while working so that the X icon is fully visible for closing the pop-ups.

In the meantime, we encourage you to submit your request to our software engineers using the feedback option. Here’s how:

Log in to your QuickBooks Online account using your web browser.
Go to the Gear icon at the top.
Select Feedback.
Enter your comments or product suggestions.
Then click Next to submit feedback.

For your reference on how to feedback: How do I submit feedback?

You can monitor the status of your request by going to our Feedback forum page. This site allows you to stay updated on your submission's progress and engage with other users who might have similar interests or concerns.

QuickBooks continuously updates and enhances its features. Watch for future updates that might include this capability. If you have any further concerns in your QuickBooks Online Desktop app, feel free to reply below, and I'll keep the thread open.

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Get Rid of ALL the Marketing Popups / Fly Outs / Notifications