Get Rid of ALL the Marketing Popups / Fly Outs / Notifications

treasurernhtrans · ‎June 18, 2024

I want to get rid of ALL the marketing popups, offers for 50% off, and more; I purchased QuickBooks Online not "Advertise Other Intuit or QuickBook Offers" online.

Is there any way to do this without training my ad blocker to ALSO block parts of the QuickBooks Online site?

DSL

Anonymous · ‎June 18, 2024

Hi there.

I'm here to provide you with some information on how to disable pop-up advertisements in your QuickBooks Online (QBO) account.

These notifications suggest and guide you on how to improve your QuickBooks experience. I understand that these ads may affect your navigation, but at present, the option to disable them permanently is unavailable.

However, you can ignore them by clicking the X icon or the "No, thanks!" button. QuickBooks will then turn off the ads and remember your choice so that the pop-up won't show up again.

Alternatively, you can enable the pop-up blocker of your browser to prevent them from showing up.

For Google Chrome and Mozilla browsers here's how:

Click the Lock icon to the left of the address bar.
Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and Redirects section, and select Block from the drop-down menu.

For the Safari browser, you can follow these steps:

Open a Safari browser.
Click Safari, then Preferences.
Select Websites at the top.
Click Pop-up Windows on the left sidebar.
Then select Block in the pop-up menu for the website.

I also suggest sending your feedback to our Product Developer team. By doing so, they can review and consider adding it in future updates.

Lastly, you can check out more tips and resources while working with QuickBooks in the future from this link: Learn about QuickBooks Online with how-to videos.

If you have any other questions about your QBO account, feel free to reply, I'll be here ready to assist you. Keep safe and wishing you continued success!

View solution in original post

Anonymous · ‎June 18, 2024

Hi there.

I'm here to provide you with some information on how to disable pop-up advertisements in your QuickBooks Online (QBO) account.

These notifications suggest and guide you on how to improve your QuickBooks experience. I understand that these ads may affect your navigation, but at present, the option to disable them permanently is unavailable.

However, you can ignore them by clicking the X icon or the "No, thanks!" button. QuickBooks will then turn off the ads and remember your choice so that the pop-up won't show up again.

Alternatively, you can enable the pop-up blocker of your browser to prevent them from showing up.

For Google Chrome and Mozilla browsers here's how:

Click the Lock icon to the left of the address bar.
Select Site settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and Redirects section, and select Block from the drop-down menu.

For the Safari browser, you can follow these steps:

Open a Safari browser.
Click Safari, then Preferences.
Select Websites at the top.
Click Pop-up Windows on the left sidebar.
Then select Block in the pop-up menu for the website.

I also suggest sending your feedback to our Product Developer team. By doing so, they can review and consider adding it in future updates.

Lastly, you can check out more tips and resources while working with QuickBooks in the future from this link: Learn about QuickBooks Online with how-to videos.

If you have any other questions about your QBO account, feel free to reply, I'll be here ready to assist you. Keep safe and wishing you continued success!

financeteam1 · ‎January 26, 2025

I have the same problem, but WORSE! I generally use the desktop app, not the browser version. These popups and surveys interfere with my work even on the app.

Furthermore, they are formatted such that the "X" at the top of the window is off screen, so I can't close them!! I have to go to the browser just to get work done! this is not acceptable!

RazzieE · ‎January 26, 2025

At the moment, there is no available option to block pop-ups in the QuickBooks Online Desktop app, @financeteam1.

As an alternative, you can adjust your screen resolution to 1024x768 or higher and set the dots-per-inch (DPI) to "Normal" or "100%" or ensure the app is in full screen mode while working so that the X icon is fully visible for closing the pop-ups.

In the meantime, we encourage you to submit your request to our software engineers using the feedback option. Here’s how:

Log in to your QuickBooks Online account using your web browser.
Go to the Gear icon at the top.
Select Feedback.
Enter your comments or product suggestions.
Then click Next to submit feedback.

For your reference on how to feedback: How do I submit feedback?

You can monitor the status of your request by going to our Feedback forum page. This site allows you to stay updated on your submission's progress and engage with other users who might have similar interests or concerns.

QuickBooks continuously updates and enhances its features. Watch for future updates that might include this capability. If you have any further concerns in your QuickBooks Online Desktop app, feel free to reply below, and I'll keep the thread open.

Slings-Arrows · ‎August 04, 2025

This is a non-answer.

schroeder2 · ‎August 05, 2025

They have been providing the same answer on Quickbooks Online for pretty much any and all complaints. This specific issue has complaints going back at least to 2020.

They have no intention of solving this issue, from a marketing standpoint, this is a feature to get some unsuspecting user to embed themselves deeper into the Intuit web of endless increased accounting costs.

The disconnect is we think of software as a tool to conduct our businesses, Intuit thinks of software as a means to raid our wallets.

Once you are in bed with certain software to run your business, it is hard to get a divorce. Large companies can employ their IT department to find a different solution, small businesses don't have the resources.

Can you imagine a company utilizing Oracle, and having these popups and suggestions to purchase more modules showing up on the screen of an employee trying to enter data? Of course not, no real software company would do such a thing. You don't see Microsoft, as bad as they are, having popups show up to try to get you to purchase upgrades? They have a simple method to turn off suggestions for experienced users.

The Intuit business model seems to be similar to some of these apps for games on your phone I see advertised on television today. Question is, would you trust any of those people with your company data, why should we trust Intuit?

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Get Rid of ALL the Marketing Popups / Fly Outs / Notifications