Has anyone else had issues getting help online? I have tried at least 6 times to chat with a tech person and it seems if they can't figure it out, they end the chat.

Welcome to QuickBooks Community, diane120.

I'd love to help you with your concern, but may I know what are you trying to achieve? I would appreciate any details you can share to help me better understand your concern and provide an accurate solution.

Also, the availability of support depends on which type of subscription you're using. You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.

Let me share these easy-to-access articles, webinars, and video tutorials that will help you in familiarizing the different tasks, features, and functions of QBO. Below are the following:

• All QuickBooks Tutorials.​
• QuickBooks Webinars.
• Help Articles.

Be sure to get back to me if you have other concerns. I'd be more than happy to assist you further. Wishing you well.

@diane120 

Any specific issue?