Hi Melissa,
Thanks for letting us know about this! Sometimes, issues like this occur due to data problems on your system. I’m here to help you fix it.
Web caches can get corrupted, outdated, or just act up, which can cause weird behavior or display issues on websites. This usually ties back to your browser settings or cache. Clearing your browser’s cache can free up space and often makes things run smoothly. If it keeps happening, try using a different supported web browser and see if that helps.
If you have more questions or need help with QuickBooks, just hop back onto the Community forum and hit Reply. We’re always here to help!