Help! Upgraded to 2022 and Accountant has 2021

Thanks for visiting the Community today, @EWagner. You'll want to restore the backup of your company file before the upgrade. 

Here's how: 

1. Click the File menu, then select Open or Restore Company.
2. Choose Restore a backup copy and press Next.
3. Select Local Backup, then click Next.
4. From the Look In dropdown, choose the backup file location.
5. Locate the backup file from the folder. The file name should appear as [Company Name].qbb.
6. Select Open then click Next.
7. From the Save in dropdown, choose the location to save the restored file.
8. Type a new file name in the File name field, then click Save.

Here are some extensions you need to know:

• QBW - Working Files
• QBB - Back Up Files
• QBA - Accountants Copy Files
• QBX - Accountants Transfer Files
• QBY - Accountants Change Files

I also got you some of our helpful links that can help you fix issues when opening an accountant's copy or importing an accountant's changes:

• Resolve errors and unexpected results when importing accountant's changes
• Convert an accountant's copy to a regular company file

Get back to me here if you need further help. I'll be right here to assist you. Have a nice day!

@EWagner 

Install QB Desktop 2021 on your new machine and find any backup files (QBB) to restore on it. Then you can send the Accountant's Copy to your accountant.  

I don't follow ... my QB 2022 has all accounts reconciled for accountant review. If I restore a backup, I will have to re-do all the reconciliation?

I already upgraded ... it is a subscription so it updated. I have weekly backups but won't loading a backup will overwrite my current file? The backup isn't the latest accounting. I do not open anything from the accountant; they just send me JEs to make. The issue is the accountant is not using 2022 and I need to save my file in an earlier format.

I appreciate you for getting back to us, EWagner.

Yes, once you restore the backup copy of the file, you'll have to reconcile the transactions again. 

From there, you're good to send the accountant's copy to your accountant.

Feel free to browse these references for more information about the accountant's copy: 

• Resolve errors and unexpected results when importing accountant's changes
• Convert an accountant's copy to a regular company file

I'll be around if there's anything that I can help with. Keep safe!

I am afraid that is far from an acceptable solution. I have since reconciled a number of bank accounts, invoiced, set up jobs, etc. I spent two days alone on reconciliation. I cannot understand why Intuit would not allow backwards compatibility. Really, really poor decision. 

When the box popped up to update, I thought it was the regular QB file update. So not happy with this situation. 

@EWagner 

You can still reinstall your QBD 2021 with the license code which you can find on your CAMPS. Then you can also find the latest version of your files before you upgrade them to QBD 2022. Over the past 2 months, we helped many clients with the same problem as you. Contact us in private for assistance.