How can I change a check number in the system after I printed the check?

Thank you for contacting us, jennifer96.

I'm glad to walk you through changing the check number in QuickBooks Online. To start, you can open the transaction through the Expenses' page. 

Let me show you how:

1. Go to Expenses from the left menu, then Vendors.
2. Locate the name of the vendor, then click it to open the profile.
3. Find the check and open.
4. Enter the correct check number.
   
5. Click Save and close.
   
   

In case you need to reset the check number sequence to whatever you need, you can easily change it. Here's how: 

1. Go to the Gear icon and select Account and Settings.
2. Choose the Sales tab.
3. Click Sales form content, then select Custom transaction numbers.
4. Click Save, then Done to finalize the changes.
   
   

I'm adding these articles for future guide:

• Print a check in QuickBooks Online
• Configure your print settings for printing checks.
  
  

Stay in touch with me if you need anything else with QuickBooks. You can tag my name, and I'm always around to help you.

Does anyone know if you're able to change a check number in QBO AFTER a check has already been issued?  I

I can walk you through the steps on how to change your check number, @txc.

After creating a check, you can simply change the check number from the Expenses menu. Let me show you how.

Before changing the number of your check, you'll want to take note of its previous number for easy tracking. You can enter a note from the Memo field in your check to keep track of it. When ready, you can proceed to these steps:
 

1. Go to the Expenses menu in your QuickBooks Online (QBO) account and select the Expenses tab.
2. Locate the check you want to edit and click the View/Edit link from the ACTION column. You can also filter your search by utilizing the Filter button.
3. Change the check number then click Save and close.

In case you need to delete or print your checks in the future, feel free to utilize these links for guidance: 
 

• How to void or delete a check in QuickBooks Online
• Print a check in QuickBooks Online

You can always count on me if you have other questions about checks or anything else about QBO. I'm always here ready to help you anytime. Take care and keep safe!

I failed to enter the check number before I printed the check. How do I add the check no.

Jennifer96.  What I need to do is add a check number to a check that I printed and forgot to put the check number in

I can help you with that, 19474.

You can open the existing check to add the check number and reprint it. Here's how:

1. Go to the Expenses menu
2. Select the Expenses tab.
3. Locate and click the check to open the transaction.
4. Add the check number, then click Print check.
5. Review the starting check number, then select Preview and print.
6. Click Print to complete the process.

I'm also adding this article to help manage your recorded checks in the program:

• Void or delete a check
• Print a check

Keep me posted if you have any other concerns or additional questions. Have a great day ahead.

Hello, 

I printed a check but the alignment was off. Do I need to void this check and print a new one or can I just changed the check number on the bill and print a new check? 

Thank you

Hello there, @Kayla90. I'm here to ensure you'll be able to print the check with the correct alignment in QuickBooks Online (QBO). Let's work together to finish it right away.

In QBO, you can simply open that check transaction and configure the print settings before reprinting it to ensure it has the correct alignment. Below are the steps to follow:

First, you can do a test print on blank paper and configure the Print setup. Once done, print the check.

If the alignment is still off, you have to install or update Adobe Reader. The program requires this for printing both Standard and Voucher checks. 

However, if the check still doesn’t line up, let's fine-tune the check alignment. Here's how:

1. In your QBO company file, select the + New button and choose Print checks.
2. In the Print checks setup page, select the No, continue setup option twice. You'll be routed to the check alignment window where you can adjust the margins to correct it.
3. From the check image window, drag the grid so the numbers are in the same place they appear on your sample print. The program will automatically adjust the alignment.
4. Once finished adjusting, click View preview and print sample and select Print.
5. Follow the on-screen steps to finish printing the sample check
6. Next, review the alignment of your sample against a blank check.
7. Repeat the grid alignment process and print as many times as you need until the check is correctly aligned.
8. Then, select Finish Setup.

If the issue persists, I recommend proceeding to step 4 of this article to configure your printer dialog box: Configure your print settings for printing checks in QuickBooks Online.

I've also got you here a helpful resource that you can access at any time to have visual guides in navigating QBO: Learn about QuickBooks Online with how-to videos. 

Please let me know how the steps works for you. I'd appreciate any updates you can provide. Have a great day ahead and keep safe.

This doesn't work. QBO won't save the new check number when I try to change it in the edit window. There doesn't appear to be any other way to access changing a wrong check number. Please  fix this.

Hello there, lavender Sarah.

Let's perform troubleshooting steps so you'll be able to save the check smoothly after modifying it in QuickBooks Online.

Sometimes a cache full of history and temp files can cause unexpected behaviors, such as being unable to save the new check number when changing it in the edit window. 

I recommend logging in to your QuickBooks account using a private browser. Then, modify the check number and save it from there. This is to rule out the possibility of a webpage issue that might cause the payments to still be listed as Undeposited funds and show as reconciled.

Use these keyboard shortcuts based on the browser you're using:

• For Firefox or Microsoft Edge, press Ctrl + Shift + P.
• For Chrome, press Ctrl + Shift + N.
• For Safari, hold down Command + Shift + N.

If it works in incognito, you have to clear the cache of your regular browser. This deletes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

If the issue persists, I recommend contacting our QBO Support Team. They have the tools to check your account. This way, they can investigate the cause of why you're unable to save the check on the program.

In case you need steps on how to run a report in QBO that will reflect all payments made to vendors: Run a report with vendor totals.

Feel free to click the comment section below if you have other concerns about your checks in QBO. I'll be sure to get back to you, lavender Sarah. Stay safe!

Thank you! That worked.

Hi Lavender,

It's great to hear that the troubleshooting steps provided by my colleague fix the issue.

Don't hesitate to post in the forum whenever you have concerns.

This has stopped working within the last several weeks.  I have tried multiple times to resolve this and it keeps reverting back to the original number.

I appreciate the steps you've made, klkreitner.

I can see the importance of being able to change your check number in QuickBooks Online. Since this issue persists even after taking multiple steps to resolve this concern, I recommend getting in touch with our support team to further investigate why such a thing has happened. They have the necessary tools and expertise that can help you fix this. To do so, here's how:

1. Sign in with your QuickBooks Online company.
2. In the upper right corner, click on the Help icon.
3. Select Search, then click Contact Us.
4. Write your issue or concern and Continue.
5. Select what support you would like to contact.

Please note that for Plus, Essentials, and Simple Start subscribers, support will be available M-F from 6 AM to 6 PM PT and Saturday from 6 AM to 3 PM PT. For Advanced subscribers, you may contact support any time and any day.

If you want to track sales and record business expenses, you can check this article for guidance: Enter and manage bills and bill payments in QuickBooks Online.

Let me know if you have further concerns about your changing check numbers. You're always welcome to contact us by replying to this post.

This is not working for us.  We haven't had a problem with it in the past.  How do we report a problem?

I can only think of these two scenarios when you said that the problem still exists, NHearn04.

If you want to edit a check number after you print a check, you'll have to uncheck the Print later box to assign another number. To do so, follow the steps below:

1. Go to the Expenses tab.
2. Find the check transactions to open.
3. Edit the number under Ref No. If the box is greyed out, be sure to uncheck the Print later box.
4. Click Save and close.

However, if you're problem is with the check alignment, you can follow the troubleshooting steps outlined by my colleague @DivinaMercy_N. I've also added this article so you'll be able to browse this in more detailed steps: Configure Your Print Settings For Printing Checks In QuickBooks Online.

But if you're referring to something else and the problem isn't still resolved, I suggest reaching out to our support team so they can investigate further. They have the tools to pull up your account in a secure environment. 

In addition, learn how you can run reports to make sure you'll be able to double-check that check numbers assigned are the correct ones. Read this for your reference: Run Reports In QuickBooks Online.

You can always provide your comment below if you have any other concerns when creating or printing a check. Remember, we're here to make sure we'll be able to address you.