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Join nowI've got QB Desktop Pro 2019. I'm an auditor and been given the clients books as a QBX file. I'm trying to open it to conduct my work but I can't. When I go to the FILE, I have no "toggle versions" button at all. When I click the button Open or Restore an Existing Company, I don't get the option to covert.
Can someone help? Do I need a different version? Best I can tell is that the client file is from QB2017. But no idea which version. Thanks in advance!!
Hi there, @bwilson9.
Thanks for reaching out to us. I have some information about converting the QBX file. The QBX file is an extension file if you're creating an accountant's copy. That said, the ability to convert it into a working file (.QBA) or a regular company file is only possible in QuickBooks Desktop Accountant editions.
You can refer to this article for your guide: Use the Accountant's Copy.
Feel free to also check out our website for more information about QuickBooks Desktop Accountant edition: QuickBooks Desktop 2022.
I'll be around if you still have questions or concerns with the QBX file, don't hesitate to reply. Take care and have a nice day ahead.
Which QB Desktop year version is you client using? If they are using QBD 2019, you may purchase a one time license of QBD 2019 or 2020 Accountant edition to restore that QBX file.
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