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Texan4life706
Level 1

how do I delete everything and start over with quickbooks online?

I'm just getting starting today with QB online and I imported the wrong date range from my connected account. It won't let me delete multiple transactions at once and I have just gotten it pretty screwed up in general. And I have gotten beyond frustrated with trying to fix it. How do I delete everything (transactions, rules, etc) and start over fresh?

2 Comments 2
Just_me
Level 11

how do I delete everything and start over with quickbooks online?

Before you start, be absolutely sure you want to delete everything. Watch out for the following:

  • If you have banks or third-party apps connected, purging your company can permanently damage these connections.
  • This process doesn't cancel your QuickBooks or Payroll subscriptions. However, it completely clears out your books. You'll need to re-enter any employee or historical info you want to keep.
  • These next steps are only for QuickBooks Essentials, Plus, and Advanced. If you have QuickBooks Simple Start, follow the steps for companies over 60 days old.

Step 2: Delete your company data

  1. Sign in to your QuickBooks Online account.
  2. Important: You'll need to sign in as an admin. If you're already signed in, make sure it's the company you want to purge.
  3. Once you're signed in, open this link. Alternatively, you can go to the following web address:
  4. To confirm you want to delete your company data, enter Yes, then select OK.
  5. Select your industry from the ▼ dropdown.
  6. Select Create accounts based on my industry. This helps QuickBooks set up your chart of accounts after your data is wiped. Don't select Create an empty chart of accounts unless you've checked with your accountant first.
  7. Select Wipe data.

Once the process is finished, you can start your books from scratch.

Ivan_G
Moderator

how do I delete everything and start over with quickbooks online?

I can see the challenges you've encountered when starting to manage your business as a new user in QuickBooks Online (QBO), Texan4life706. I'm here to lend a hand in transitioning your company into a fresh account on the platform.

 

Everything that Just_me provided is correct about re-entering employees' details and third-party connection disruption when resetting your company in a clean slate. You can start over with your account through the purging process if your subscription is new (within 90 days old).

 

Please know that this is only applicable to QBO Essential, Plus, and Advanced versions. If you decide to store a copy of your existing data, refer to this resource for complete guidance: Move your lists to QuickBooks Online.

 

To proceed with purging your account, follow these steps:

 

  1. Log in to your QBO Company as primary admin.
  2. Once you're signed in, open this link. Alternatively, you can enter this web address in your browser's search bar: https://app.qbo.intuit.com/app/purgecompany.
    Enter QBO company purging web address.png
  3. Confirm your company data deletion by clicking YES, then select OK.
  4. Follow the on-screen instructions to finish the process.

 

Nevertheless, if you're in the Simple Start plan or your account is older than 90 days, you'll have to cancel your subscription and avail a new one.

 

For further details about starting over in a fresh company in QBO, please check this article: Delete your data and start over in QuickBooks Online.

On the other hand, here's how you can Disable or Delete a bank rule:

 

  1. Go to the Transactions menu, then Rules.
  2. Click the dropdown arrow under the Action column.
  3. Disable or Delete the rule.
    Delete Bank Rule.png

 

I'm also adding this link that provides comprehensive details on properly setting up your QuickBooks company, connecting your bank, and organizing its transactions seamlessly:

 

 

You might also consider seeking assistance from our QuickBooks Live Bookkeepers to guide you in managing your finances. They're our dedicated team that can help you run your business with confidence and accuracy. 

 

Should you have more queries about resetting your QBO account or managing your bank connection and data, hit the Reply button. The Community is always here for you.

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