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It sounds like your reports are running on a cash basis. If you run them on an accrual basis, expenses will appear on the Bill date, not the Payment date.
Our system is running on accrual basis - that's what's weird about it. Date of the bill should cause it to show up in December.
Thank you for the clarification, @jrajaratnam-wcsc.
I agree with BRC, if you run the report on an accrual basis, expenses will appear on the Bill date, not the Payment date.
It seems that you're experiencing a browser issue. Usually, this error occurs when there's too much cache in your browser.
To better isolate if this is a browser issue or not, let's access QuickBooks Online (QBO) using a private or incognito window.
Here's how you can access private browser:
Then go back and try to match the bills. If it works, we can clear your browser's cache to delete those temporarily stored files and free some space on your browser's data. You can also do this task on other supported, up-to-date browsers like Google Chrome or Mozilla Firefox. Clearing it will refresh the system, and you'll be able to work with clean trash.
I'll add this article for more information about managing reports in QBO: Run reports in QuickBooks Online.
In case you're interested in exporting your reports, you can refer to this article for the detailed steps: Export your reports to Excel from QuickBooks Online
Feel free to add a comment below if you need help with managing reports or customizing one. I’m more than happy to lend a helping hand.
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