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Cindy86
Level 1

How to send a request for support directly to quickbooks

Calling into support gives an automated voice message telling us to log into quickbooks account and select the help button. When doing so the chat and call back options are not enabled. Just the option to post a question to other users. Where is quickbooks direct support and how are we suppose to contact them directly?
2 Comments 2
gayatriluthfias20
Level 7

How to send a request for support directly to quickbooks

Hi @Cindy86 , they have working hours. See this . You could tell your concern in community too. Comment back, cheers.

Cindy86
Level 1

How to send a request for support directly to quickbooks

Thank you for the information.  Pacific Time explains it!  I'm in EST so I will try later in the day.

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