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lcpickett
Level 1

I got a notice of a rejected direct deposit - the employee has a split direct deposit - how do I find out which one split and not have to wait till the amount is deposited into the account.

I got a notice of a rejected direct deposit - the employee has a split direct deposit - how do I find out which one of the split did not get deposited - I do not want to wait till the amount is deposited into the account.

2 Comments 2
CharleneMaeF
QuickBooks Team

I got a notice of a rejected direct deposit - the employee has a split direct deposit - how do I find out which one split and not have to wait till the amount is deposited into the account.

I'm here to help you view the status of your employee's direct deposit, lcpickett.

 

Here's how: 

 

  1. Go to the Employees menu and then select View Payroll Run Status.
  2. In the Recent payrolls section, choose a payroll.
  3. Select the View Payroll Run Status drop-down.
  4. Click Selected payroll.
  5. From there, you'll see the status of the paycheck on the Payroll status window.

For more details, please see this article: Check the Status of an Employee's Direct Deposit.

 

I'd suggest coordinating with your bank to determine why the direct deposit is rejected. Also, you can reach out to our QuickBooks Support Team to trace the transaction.

 

Additionally, I encourage checking out this article that'll help you get your employees paid: Employee Did Not Receive Direct Deposit.

 

In case you'll need assistance in dealing with payroll tasks, don't hesitate to get back on this thread. I'm always here to help you.

CharleneMaeF
QuickBooks Team

I got a notice of a rejected direct deposit - the employee has a split direct deposit - how do I find out which one split and not have to wait till the amount is deposited into the account.

Hi lcpickett,

 

Hope you’re doing great. I wanted to see how everything about checking which direct deposit was rejected. Was it successful? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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