Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowHello @amykbohlman,
You can request a callback via the Help menu so someone from our support can reach you.
Here's an article you can read to learn more about our support hours and types: Support hours and types.
But please know that you can always post your question the comments so that we, from the Community, can help you resolve it.
In case you need some related articles for your future tasks, you can always visit our Self-help hub for reference.
Reach out to us again if you need anything else. Thanks!
I need a call to help me connecting my bank to reconcile the last year
Hi there, @duque-lisa.
You'll have to manually import the last year's transaction since connecting the bank account downloads the last 90 days only
You can pick one of these formats so you can upload the file to QBO:
Once you have your file, you can import them into the program.
Once completed, go to the Banking page to review and categorize your transactions in the For Review tab.
Then, reconcile your account to ensure they match your real-life bank records.
If you need assistance with one of our phone agents, you can follow the steps provided by my colleague, JonpriL.
Feel free to comment down below if you have other concerns. I'll be around to help.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.