I need help upgrading to a newer version

any specific concern?

I recognize you need to change your subscription, @ghalib. I can show you the steps to upgrade your QuickBooks Desktop account.

When you launch QuickBooks, a notice will appear if a new version is available. We make upgrading simple for you.

See the steps below:

1.  Select Upgrade Now.
2. Select Keep the old version on my computer if you want to keep your current QuickBooks. Then select the Let’s go button. QuickBooks downloads install; and activates the new version for you. It updates your company file(s).
3. Choose Open QuickBooks after the update.

For more information, see this article for additional reference on upgrading QuickBooks Desktop: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

If you have another duty to complete in your account, feel free to click the Respond button. Enjoy your day.

Hello!

I can help you with upgrading to new version.

which version are you using now?

I want to upgrade from Quickbooks pro 2012 desktop to quickbooks pro 2021 desktop

My main goal is to ensure you can upgrade to the 2021 version, jkh2.

Upgrading the QuickBooks Desktop 2012 version to 2021 is a big leap. Since the desktop program has a three-year life cycle, we'll have to convert your data file(s) in stages from 2012 to 2015 to 2018 to 2021. Then, restore them in between. When doing so, we'll need a trial account to migrate your file successfully.

Since we only have the 2023 trial version, I highly recommend contacting our technical support team. This way, they can guide you in upgrading your QuickBooks. They can also provide you with a trial license for the QuickBooks Desktop 2015 version. To connect with them, please follow these easy steps:

Here's how:

1. Go to the Help menu and then select QuickBooks Desktop Help.
2. Click Contact us. 
3. Enter Upgrade from QuickBooks 2012 to 2021 in the Tell us more about your question box.
4. Select Search.
5. Choose either Call us or Message us.

For your reference, please see this article: Upgrade to Newer Versions of QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

Once done, it is necessary to upgrade your company files to ensure their compatibility with the newer version of QuickBooks. This step is crucial to ensure the data seamlessly on the upgraded software.

In addition, I suggest checking the system requirements for QuickBooks Desktop 2021. This way, you'll have the best experience while using the program.

If you have further questions about upgrading your QuickBooks, please let me know by posting a reply below. I'm always here to help you out. 

Hey @jkh2 , 

Thank you for connecting with us. You Need to contact Direct QuickBooks Helpline  at 

@jkh2 

You can use the trial version for QBD 2015 and 2019 to upgrade your file gradually. Contact me in private and we can share the trial codes.