I want to look at the message I edited and sent with an invoice just over e a month ago. Anyone any idea how to do this?

You can open the sent invoice itself in QuickBooks Online (QBO), @denis5. This way, you'll be able to look at the edited message sent with an invoice and manage your transactions accordingly.

Let's locate the sent invoice transaction either in the All Sales or Customers tab and filter it from over a month ago. The All Sales tab list all your sales transactions. While the Customers tab lets you view the invoice by visiting your customer's Transaction List tab. For the All Sales page, here's how:

1. Go to the Sales menu.
2. Select All Sales.
3. Click the Filter button.
4. Choose Invoice in the Type field, then select all the other needed details (i.e. From and To dates, Customer, and Status).
5. Select Apply.
6. Locate the invoice, then select it to open its content.
7. In the Invoice page, go to the Message on invoice field to look at your message for your customer.

I've attached screenshots below for your reference.

You can also pull up the Sales by Customer Detail report. Then, customize it to filter all the sent invoices from over a month ago. Just go to the Sales and customers section from the Report menu's Standard tab.

Additionally, you can personalize your invoice email messages for your customers. In the Custom Form Styles window, go to the Emails tab. You can change the subject line, greeting, and message body. You can learn more about it by checking out this article's Personalize your email message section: Customize invoices, estimates, and sales receipts in QuickBooks Online. It contains the step-by-step guide in creating and designing your sales forms template.

Please let me know if you have other concerns. I'm just round to help. Take care always.

This didn't give me the answer. Its not the Message on Invoice field I need to see. It's the email message to the customer

Good morning, denis5. 

Thanks for following up with those additional details. I'd be happy to lend a hand so you're able to view the email message that was sent to your customer.

Here's how:

1. Click the Gear icon in the top right corner.

2. Select Custom form styles.

3. Look over the templates shown in the list and choose Edit for the invoice with the Last Edited date showing for when you sent the email.

4. Choose the Emails tab in the top left part of the screen.

5. Here you'll be able to view the Message to customer.

The following linked article provides additional info on customizing form styles in QuickBooks Online.

Please feel free to reach back out if you have any other questions. Take care!

This is just the standard message in the template. Many estimates and sometimes invoices are customized each time with more detail. How do I look up the actual email sent to a specific customer?

I am also looking for this information.  I need to be able to see the body of the email that I send along with the invoice.  I don’t use a standard email template but rather send a custom message to each customer when sending an invoice.  Once in a while I need to look back on those personalized emails.  Do we know how to do this?

I would also like to know how to see the body of the email sent along with an invoice.  I often write personalized emails, not messages on the invoice but the actual message on the email, when sending an invoice and at times need to go back and confirm that information was communicated through that email. 

Thank you for joining the discussion, Havequestions123. I'm here to assist you with customizing the email message on your invoices.

Writing a personal message in your email's body will show on the recipient's end. Please be advised that the system will revert to the default email setup.

Moving forward, I recommend you utilize the CC/BCC field using your business email to have a copy of the original message sent to your customer.

Here's an article to learn more about personalizing invoices in QuickBooks Online: Customize invoices, estimates, and sales receipts in QuickBooks Online.

When you are ready to collect the customer's payment, you can check this out for future reference: Record invoice payments in QuickBooks Online.

Customizing the message in your invoice is an effective way to enhance your business communications. Please add a response if you have other questions about your invoices. I'll get back to you shortly.