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parisa-soleimanp
Level 1

In QuickBooks onlin ,in bank transactions ,it finds a match for a bill ,if that bill has been paid ,how can i solve this problem ?

 
2 Comments 2
AROSSI88
Level 1

In QuickBooks onlin ,in bank transactions ,it finds a match for a bill ,if that bill has been paid ,how can i solve this problem ?

It SHOULD be matching to the Bill Payment or Check that paid the bill.

Go to the Bill and mark as paid (top right corner) and enter when and how you paid it. Then the trx should match your payment record.

 

If the transaction is matching to the wrong thing, open the trx and choose Categorize instead of match.

Irene R
QuickBooks Team

In QuickBooks onlin ,in bank transactions ,it finds a match for a bill ,if that bill has been paid ,how can i solve this problem ?

Let me address your QuickBooks Online (QBO) bank transactions inquiry, Parisa.

 

We cannot match a paid bill to your bank transaction feed since it has already been recorded as a processed transaction in QBO.

 

To avoid duplicate transactions from both transactions, you can either exclude the bank feed since you already have paid the bill or undo it and then match your bill payment to bank the transaction.

 

To undo the transaction, you can follow the steps below:

 

  1. Go to Transactions, then choose Bank Transactions.
  2. Click on the Categorized tab.
  3. Look for the bank transaction that needs to be matched with your bill payment payment, then lick Undo.

 

After that, your transaction will return to the For Review tab. Then, we have to match your bank transaction to your bill payment. Here's how:

 

  1. On the For Review page, look for the bill payment.
  2. Click on the Review tab. A dropdown section will appear.
  3. Tap on the circle beside Match. You'll be then transferred to the Find Other Matches page, where you can see your bill payments.
  4. Marked check the box beside the bill payment that matches the bank transaction, then click the Match tab in the lower right corner to affiliate the two transactions.

 

Additionally, you'll find more detailed instructions for undoing and matching your bank transactions in this article: Match online bank transactions in QuickBooks Online.

 

Moreover, once your transactions are prepared, you can begin the reconciliation process to verify that your bank statements align with your QBO account. You can consult the provided resources for guidance during this process:

 

 

Return to this thread if you have further questions about your bank transactions or any QBO-related inquiry, Parisa. I'll be here to answer them once I get your response.

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