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It SHOULD be matching to the Bill Payment or Check that paid the bill.
Go to the Bill and mark as paid (top right corner) and enter when and how you paid it. Then the trx should match your payment record.
If the transaction is matching to the wrong thing, open the trx and choose Categorize instead of match.
Let me address your QuickBooks Online (QBO) bank transactions inquiry, Parisa.
We cannot match a paid bill to your bank transaction feed since it has already been recorded as a processed transaction in QBO.
To avoid duplicate transactions from both transactions, you can either exclude the bank feed since you already have paid the bill or undo it and then match your bill payment to bank the transaction.
To undo the transaction, you can follow the steps below:
After that, your transaction will return to the For Review tab. Then, we have to match your bank transaction to your bill payment. Here's how:
Additionally, you'll find more detailed instructions for undoing and matching your bank transactions in this article: Match online bank transactions in QuickBooks Online.
Moreover, once your transactions are prepared, you can begin the reconciliation process to verify that your bank statements align with your QBO account. You can consult the provided resources for guidance during this process:
Return to this thread if you have further questions about your bank transactions or any QBO-related inquiry, Parisa. I'll be here to answer them once I get your response.
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