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Dav
Level 5

In the Customer window, can you use the keyboard Enter key to lookup a customer?

 

Hi –

 

In QuickBooks when we lookup a customer, it seems that after we type in part of a customer name and hit Enter on our keyboard, nothing happens. Instead, we have to use our mouse to click the magnifying glass icon for QuickBooks to perform the search.

 

Is there a way, we can just click Enter on our keyboard instead of having to use the mouse to click the magnifying glass icon?  If so, how?

 

To view the Customer screen in QuickBooks:

Go to menu bar Customers –> Customer Center –> Type in part of a customer name –> Hit Enter or click magnifying glass icon

 

(If it matters, we use QuickBooks Desktop Enterprise.)

 

 

 

Solved
Best answer November 17, 2022

Best Answers
JessT
Moderator

In the Customer window, can you use the keyboard Enter key to lookup a customer?

It's great to see you posting today, Dav!

 

You just missed one step. After typing the customer's name or part of the name, you'll want to press your Tab key to highlight the Magnifying glass icon and then press the Enter key.

 

Check out the article about keyboard shortcuts in QuickBooks Desktop for your additional reference.

 

Let me know if you have more questions about searching for customers.

View solution in original post

3 Comments 3
JessT
Moderator

In the Customer window, can you use the keyboard Enter key to lookup a customer?

It's great to see you posting today, Dav!

 

You just missed one step. After typing the customer's name or part of the name, you'll want to press your Tab key to highlight the Magnifying glass icon and then press the Enter key.

 

Check out the article about keyboard shortcuts in QuickBooks Desktop for your additional reference.

 

Let me know if you have more questions about searching for customers.

Dav
Level 5

In the Customer window, can you use the keyboard Enter key to lookup a customer?

Thank you @JessT !  That's very helpful!

TirzahC
QuickBooks Team

In the Customer window, can you use the keyboard Enter key to lookup a customer?

Hello, Dav.

 

I'm glad my colleague was able to help you out. If there's anything else you need, or if you have any other concerns, feel free to post here anytime.

 

Keep safe and have a great rest of the day.

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