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rbogere
Level 2

Inventory Assembly

Hello Community

we were hosting our QuickBooks desktop enterprise 2018 to cloud but recently transferred it local server but we're facing several issues but the most one is with saving an assembly built especially for previous years like 2023 backwards. it takes forever to save the transaction. actually i have to kill the task just before.

am requesting for any help.

Kindly refer to the attached screenshot

Thank you

8 Comments 8
RheaMaeH
QuickBooks Team

Inventory Assembly

Hello there, rbogere. I'm here to help you troubleshoot the error you encounter when saving the build assembly transaction in your QuickBooks Desktop.

 

As your company file in QuickBooks grows, you may notice a decrease in performance. There's no specific limit on your company data file, but performance issues can arise if your network cannot handle large data files.

 

To fix this, you can download and install the QuickBooks Tool Hub. To use the Tool Hub, ensure to close QuickBooks. For optimal performance, it's recommended to use Tool Hub on Windows 10, 64-bit. Here are the steps you should follow:

 

  1. Download the most recent version (1.6.0.3) of the QuickBooks Tool Hub and save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). If you've installed Tool Hub before, you can find out which version you have. Choose the Home tab. The version will be on the bottom.
  2. Access the file you downloaded (QuickBooksToolHub.exe).
  3. Perform the on-screen steps to install and agree to the terms and conditions.
  4. When the installation is complete, double-click the icon on your Windows desktop to open the tool hub.

 

The tool hub serves as a launchpad for the tools you need to resolve the issue. For more details, refer to this article: Fix issues when QuickBooks has stopped working.

 

Additionally, update QuickBooks Desktop and Database Server Manager on your host or server.

 

Remember that Community is available to assist you further with any QuickBooks Desktop issues you may encounter. Have a great day.

4Gal
Level 11

Inventory Assembly

@rbogere 

Run the Verity/Rebuild Data utility. Did you encounter any error message?

 

rbogere
Level 2

Inventory Assembly

Hello,

I had already done the Verify/Rebuild Data.

of course i got some errors as attached though was not sure whether this could be the cause and how to go about it

Thank you

4Gal
Level 11

Inventory Assembly

@rbogere 

As you can see, the error messages are related to raw materials and it should be part of the assembly process. QBD 2018 is outdated and Intuit won't support to fix your company file. You can contact @Fiat Lux - ASIA and purchase their repair service.

JaeAnnC
QuickBooks Team

Inventory Assembly

I'll point you in the right direction to resolve the error messages you encountered when utilizing the verify and rebuild tool in QuickBooks Desktop (QBDT), @rbogere.

 

I appreciate the screenshot you've provided so we can visualize the issue. Based on the photos, I've seen that you've encountered several error messages when attempting to resolve the delay in saving the build assembly transaction. To help you fix them, I recommend reaching out to our customer support team. They have access to a screen-sharing tool to walk you through the resolution and raise an investigation if necessary.

 

To do that:

 

  1. Go to the Help menu and click QuickBooks Help.
  2. Select Contact Us.
  3. Provide a brief description of your concern, and click Continue.
  4. Log in to your Intuit account, select Continue, then Continue with my account.
  5. Enter the single-use code you received in your email and hit Continue.
  6. Choose between Chat with us or Have us call you.

 

Furthermore, here's an article explaining negative inventory in QBDT as well as its effects on your company file: Fix negative inventory issues in QuickBooks Desktop.

 

You can always revisit the Community page anytime whenever you have other questions concerning inventory. We'll always be happy to help. Take care.

rbogere
Level 2

Inventory Assembly

Hello @RheaMaeH 

I had done all those steps before but the issue still persists

Thank you

rbogere
Level 2

Inventory Assembly

@4Gal 

Thank you

rbogere
Level 2

Inventory Assembly

Hello @JaeAnnC 

Thank you. Let me try that

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