Invoicing email address wrong

Hi there, Gene.

I'll share some details and troubleshooting steps to ensure the email that appears when sending email invoices is accurate. 

We can check the customer-facing email you use where your customers can contact you. You can see this information by going to the Account and Settings page. 

Here's how:

1. Go to the Gear icon
2. Select Account and Settings.
3. Select the Company tab.
4. In the Contact info section, click the Pencil icon.
5. Check the email address in the Customer-facing email field.
6. Select Save and Done.

Let me share these articles for additional guide references: 

• Change your customer-facing email address
• Create invoices in QuickBooks Online

Keep your post coming if you need more help with sending invoices. I'm always here to help. Have a good one.

Very helpful, thank you. 

My email address was correct though.

I found the source of my problem was I had saved one of my clients email addresses in contacts as "[email address removed]" which automatically showed as his contact name on any incoming quickbooks emails to my account. When sending an Invoice ce I always choose to have a copy sent to myself.