Is anyone else having issues with using Quickbooks for their 1099's?

I did that and have talked to about 4 different people at QB's support - not one person can tell me what the problem is - I have been disconnected after being on the phone with someone there for 1 1/2 hours and then could not talk to that person so had to start all over expaining my issue.  The next person told me to resubmit even though I did submit 3 other times and of course it was rejected again for the 4th time. No one can tell me what info is incorrect so that I can correct it.  My 1099- Misc were accepted - my 1099-Nec's were all rejected but 3 and there is no ryhme or reason as to why only 3 were accepted. I was told to contact all of my vendors/contractors to make sure their info is correct - I hae a couple 100.  Someone was supposed to call me back yesterday and I have heard nothing. 

Hello, vdenardo.

We understand what you feel. This isn't the kind of experience we want you to have when submitting 1099s with QuickBooks Online.

Please know that our team will escalate your case to our Next Level Help team. They'll review your comments and your recent case with support. Thus, expect a callback from them within 1-2 business days.

You can always rely here in the QuickBooks Community if something comes up again with any QuickBooks-related tasks. I'll be right here to help you whenever you need it.

Yes! I have had my 1099-NEC forms rejected 3 times already. I'm thinking the problem is that QuickBooks is putting my SS# as a EIN, so it is a different format. That is the only thing I can come up with. I've used QB for many years with 1099s and this is the first year that I've had this issue. Please advise 

Hi there, @Wingman02.

Allow me to chime in and route you to the support available to assist you with your issue about trying to enter your employee's SSN when filing your 1099s.

Could you please provide more details about the issue you are facing? This will help me understand the problem better and assist you accordingly.

For now, I recommend reaching out to our QuickBooks Online Payroll Support team so they can investigate this matter further. Here's how:

1. Go to Help (?), then click Contact Us.
2. Please enter your question and select Let's talk.
3. Review and Select from the following: Have us call you or Chat with us.

You may visit this article for details: Correct your employee's Social Security number.

Moreover, you can visit this link to learn more about the 1099 forms: Get answers to your 1099 questions.

If you need further assistance with your 1099s, please reply below, and I will be happy to help you.

Hello,

Thank you for your reply, but it is not an employee SS#. It is my companies SS#. Since I am a sole proprietor I use my SS# for tax documents, not an EIN. I have my SS# entered correctly on the business info page, but my e-file keeps getting rejected by the IRS. It says my company name or EIN is not what the IRS has on file. 

My only explanation is when I look at the actual 1099-NEC is shows my SS# in the format of a EIN. For example ##-####### instead of ###-##-####

Gluasood day, .

Thanks for getting back to the thread and adding further clarifications. 

To help diagnose the possible cause of why your SS# in the 1099-NEC shows in EIN format, I'd recommend reaching out to our QuickBooks Team. That way, they can review your account and help you to correct the form.

Simply follow the steps shared by my colleague above to connect with them. You can also check this resource for additional reference in connecting with our experts: Contact Payroll Support.

In case you need to make future corrections to your filed 1099 forms in QuickBooks, you can use this resource as your reference: Correct or change 1099s in QuickBooks.

Please let me know the result of your interaction with our team. I want to make sure you're able to successfully file your corrected 1099 form. Have a good one.

Unfortunately, the due date has passed and I had to use another service to file my 1099's.  I tried for over a week to get this completed through QB's with no answeres.  I now need to see about getting a refund from QB's for what I have been charged for the 1099's that were rejected. Who do I contact for that?

I understand that handling your 1099s can be challenging, vdenardo. Let me route you to the appropriate support group that can handle your concern. 

Please know that a streamlined payroll process is our top priority. I recommend reaching out to our Payroll support team for further assistance in getting refunds for any charges related to your 1099s.

Additionally, you may find this article on managing payroll reports in QuickBooks helpful: Run payroll reports.

I am committed to getting this sorted for you and am available around the clock to assist you with any payroll-related activities. Keep in touch with us if there's anything else you need help with. Take care.