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Join nowYES! Seems like they update daily with their "improvements" known to us users as PROBLEMS.
Hello, Allen.
We want to ensure we can provide a timely solution to your concern. Thus, I'd like to ask for more details to help you achieve your goal.
Please provide us with additional information about the problems with your QuickBooks Online (QBO) since the last update. Any further details would be much appreciated for narrowing down this issue.
I'll reply if you have other problems with the last update. Hit the Reply button below. I'm available 24/7 to assist you.
Hello,
What are you facing after an update?
The errors and system administrator settings are ten times worse. It is going in and clearing out any memos I type in.
Hi there, @ericagghf.
Thanks for joining the thread and sharing your concerns.
Would you mind sharing a screenshot of the error messages you're receiving? This way, I can look deeper into what's happening with QuickBooks.
In the meantime, I wanted to mention we have noticed some users experiencing issues with the update. For now, we have found a lot of success (depending on what error message) in repairing the program from the Control Panel. I'm including some steps below to run a repair.
Once the repair has been completed, test QuickBooks to see if you're receiving any error messages.
I'll be sure to keep an eye out for your reply. Please don't hesitate to let me know if you have any additional concerns. Chat with you soon!
Attached is a screenshot of one of the most common error messages I receive.
[PII Removed]
I appreciate the screenshot you shared, @ericagghf. Let's collaborate to resolve the user permission error you encountered so you can access the Vendor transactions.
In QuickBooks Online (QBO), only the primary admin has complete access to the company file. If you've been invited as a user and can't access certain areas like the vendor transaction list, ask the admin for permission to perform the task.
If you're the primary admin, let's perform troubleshooting steps to fix the issue. Sometimes, numerous cached files can cause unusual browser behavior. I recommend clearing your browser's cache to rule out the possibility of a webpage issue.
You can refer to these shortcut keys to open an incognito window in all supported browsers:
Once you've launched a new private browsing session, access your QuickBooks Online account and verify if you can access the vendor transaction list. If you can, proceed to clear your browser's cache. This will resolve the issue and ensure the program runs smoothly. You can also try using other devices or supported browsers as alternatives.
To access a comprehensive guide on managing your expenses in QuickBooks Online, I'll share this article that includes helpful links explaining how your expense transactions work in QuickBooks: Expenses and vendors.
The attached screenshot has been removed for security purposes. In the future, please ensure that no personal information is present before uploading attachments.
I'm here to help if you have more concerns about accessing Vendor transactions in QBO or any other QuickBooks Online questions. Kindly reply below and I'll assist you further.
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