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userespiryakova
Level 3

Is it possible to restore a backup from QB Online (not the desktop version, specifically the online version!) to a new QB Online account (also not the desktop version)

Hello! Is it possible to restore a backup from QuickBooks Online (not the desktop version, specifically the online version!) to a new QuickBooks Online account (also not the desktop version, specifically the online!)? If possible, please describe all the steps in detail. Best regards, Elena

2 Comments 2
SIAB
Level 7

Is it possible to restore a backup from QB Online (not the desktop version, specifically the online version!) to a new QB Online account (also not the desktop version)

I don't think you can do that. You can try to convert your data to a QB Desktop file and convert it back to a new QBO account. Another option is purchasing a 3rd party migration service.

JayAnne_C
QuickBooks Team

Is it possible to restore a backup from QB Online (not the desktop version, specifically the online version!) to a new QB Online account (also not the desktop version)

Let me guide you through the steps to restore backup data in QuickBooks Online, @userespiryakova.

 

This feature is exclusive to QuickBooks Online Advanced. Restoring backup data may take up to an hour, with a checkmark indicating completion. Please refrain from making changes to your company during this process. 

 

Here’s how to restore backup data:  

 

  1. Navigate to Settings and select Back up company
    Note: You may need to sign in with your Intuit account and select Authorize to proceed. 
  2. Locate the company for which you want to restore a backup. 
  3. From the Actions ▼ dropdown menu, select Restore
  4. Choose the desired Date and Time for the restoration and click Next.
  5. In the All set to restore section, check the box and enable Start Restore to initiate the process.

 

For more details about backing up and restoring data in QuickBooks Online, you can check this article: Back up and restore your QuickBooks Online Advanced company

 

If you’re using Simple Start, Essentials, or Plus, you can back up your data using the Export function instead. Here's an article that goes over the step-by-step process: Export reports, lists, and other data from QuickBooks Online.

 

For future reference, refer to this article for guidance on running reports in QuickBooks Online: Run reports in QuickBooks Online.

 

For any further questions about restoring backup data in QuickBooks Online, simply click the Reply button below.

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