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Is quickbooks 2014 won't open and I get error 3371, status code 11103

Recently  I went from a Quick books 2009 to a Quick books 2014 was able to save all my data and move it forward to 2014.  It was working fine and now all of a sudden it doesn't work again and I keep getting the error message.

I'm using Windows 7 and I did all the upgrades already.

2 Comments
QuickBooks Team

Re: Is quickbooks 2014 won't open and I get error 3371, status code 11103

Hi there, @Roxanne B.

 

Glad to have you here in the community. I'm here to help you get past the error 3371, status code 11103 and get you back on track. 

 

The error that you received means that you're operating system is no longer compatible with your QuickBooks to fix this, you'll need to install the latest updates.

 

Here's how:

  1. Click the Windows logo.
  2. Select All Programs and click Windows Update.
  3. After installing the updates, install QuickBooks.

If you continue to receive the error, follow the steps provided in these articles in the order shown. If the first solution fixes the problem, you do not need to try the other articles.

For more information about this process, please visit this article: Error 3371: Could not initialize license properties.

 

There you have it, @Roxanne B. Please let me know if you have any other questions. I'm always here to help. Have a great day!

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Established Community Backer ***

Re: Is quickbooks 2014 won't open and I get error 3371, status code 11103

"Recently?" QB 2014 reached End of Life in May 2017. You should have moved to QB 2019, now. There are no Updates for QB 2014 since May 2017. Worse, your data file still is 5 years behind current; Intuit has a 3-year lifecycle.

 

Get QB 2019. Have Intuit update that file all the way to QB 2019 for you.

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