Item Receipt not showing not listing out a purchase order that has open line item

Was able to resolve the issue with you're help. Thanks. 

You're always welcome!

I am glad to hear that my colleague's solution was helpful to you. Your positive feedback is truly appreciated. Rest assured that our commitment to providing you with exceptional assistance remains unwavering.

Please remember that you can always rely on us if you have concerns when utilizing QuickBooks Desktop to carry out different business tasks. We'll be around to help.

PLEASE HELP! I have the same problem. By step 6, the window that pops up doesn't show the PO, it is blank. when clicking the PO it shows that it is still open

I'm glad you joined here and were able to share your concerns with your PO. I'm here to help you, ST50.

There may be some minor issues in your company file causing the problem. You can use the repair tool in your company file to resolve this. This tool will help you identify and fix any errors or glitches in your company file that prevent the PO from appearing. Once you have used the repair tool, you should be able to locate the PO as expected. Here's how:

1. In QuickBooks Desktop company, go to File.
2. Select Utilities and choose Verify Data. If you see this message: Your data has lost integrity- Data damage was found in the file. 
3. Go back to the File menu.
4. Hover over Utilities and select Rebuild Data. QuickBooks will ask to make a backup before it rebuilds your company file. Click OK.
5. Select where you want to save your backup, then OK. 
6. Hit OK when you get the message Rebuild has completed.

I'm adding these articles for tips about account payable workflow and managing your PO transactions:

• Purchase order in QuickBooks Desktop.
• Accounts Payable workflows

If you need any further assistance in handling open purchase orders, please do not hesitate to return and post your query. I'll promptly reply to your message and provide you the details you need.

I'm also having a similar issue, other than mine is the PO is showing as being open, but does not show on the open PO drop down list. Any ideas how to receive item (back order 10 month old PO)?

We can view all open purchase orders created in your file from the Lists of these entries, MILITARIA. I can help you manage and receive inventory items in your account.

If the existing supplier entries aren't showing from the open PO dropdown lists, you can refer to these steps to guide you in tracking all available POs created:

1. Go to the Lists menu and select Customer & Vendor Profiles. T
2. Click Purchase Orders.
3. Then, change the View: filter from All Purchase Orders to Open Purchase Orders.

To see the history of the orders, select the History icon on the Purchase Orders window.

Additionally, you can run a specific report of your open POs to verify the entries. To do this:

1. In your QBDT account, go to Reports and select Purchases.
2. Click Open Purchase Orders.
3. Modify your report to see specific details. Then, choose the open PO.

However, if the issue persists, you can consider following the steps in troubleshooting your data mentioned by SarahannC above. Doing so will help you identify and rectify any errors in your file.

Once everything looks good, feel free to utilize these guides when receiving inventories and managing payable workflows in your overall data:

• Receive inventory
• Accounts Payable workflows in QuickBooks Desktop

I'll keep an eye on this thread for any added queries when handling supplier entries in your account. Just let me know below, and I'll be around to get you covered. Stay safe, and have a great day ahead.