Logo on invoices printing incorrectly QBD

Sism JD · ‎December 03, 2024

I have the problem of large logo, not fully printing from quickbooks enterprise. Print preview looks fine, and if I email the pdf and print off of the pdf it comes out fine. I have looked through other discuss threads and i have done these sets already;

latest update

ran print and repair pdf fix from qb hub

notepad prints correctly

email PDF's look correct (and prints correct)

adjusted margins in layout designer from .5 to .25 all the way around

Help would be appreciated.

SashaMC

Hello Sosm JD,

Thank you for reaching out to the QuickBooks Community! I appreciate the steps you have taken to try to rectify the issue. Let's try another solution if you haven't already and reinstall QuickBooks Desktop again. First, there are two things you would need to do before we start.

Download the installer for your version of QuickBooks.
Have your license number handy. It should be on the original package. If you bought it online, it should be in the purchase confirmation email.

From there, I encourage you to follow this article which explains in detail how to remove and reinstall.

Reinstall QuickBooks Desktop

Please let me know if you still experience an issue! I will be looking forward to your response. See you soon!

Sism JD

This is a fresh install of QuickBooks enterprise from 2 weeks ago, the problem existed on the QuickBooks version we had before that wasn't enterprise. So I do not think a fresh install will help.

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Logo on invoices printing incorrectly QBD

Logo on invoices printing incorrectly QBD

Logo on invoices printing incorrectly QBD

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