Mailing address alignment in Quickbooks Enterprise DESKTOP

chaneymillerinc · ‎November 27, 2024

In October of this year (2024), I upgraded to QB Enterprise Suite on desktop.
Since upgrading to Enterprise Suite, I now have an issue with the mailing address on checks being out of alignment with my window envelopes.
I have been using the same Harland Clarke Voucher checks since 2010 and the same clear window checks since that same year.
Now the mailing address is to high, so only a portion of the address shows through the window along with the memo line now showing.
Everything else: return address, Date, Pay to the Order of, Dollar amount, written dollar amount & signature print in the correct location at the correct height.
When I tried for help through Chat I was told I would need to purchase checks from Intuit in order to check on the alignment issue.

I had NO ALIGNMENT issue until I upgraded to Enterprise Suite and I should NOT have to purchase checks from Intuit in order for them to print correctly, especially when the cost of Intuit checks is 2x's the cost of the Harland Clarke checks I purchase.

FishingForAnswers

@chaneymillerinc Yeah, that checks out.

Not to be the bearer of bad news here, but I wouldn't hold my breath. This community is rife with topics similar to this one and has been for years.

Carneil_C

Alignment issues can be a concern with checks outside Intuit, Chaney. I'll provide some steps to help you address this query.

Since you've just upgraded to QuickBooks Desktop Enterprise, it's a good idea to set up the printer again. Here's how:

Select File from the menu, then choose Printer Setup.
From the Form Name drop-down menu, select Check/Paycheck.
For the check style, choose Voucher.
Click the Align button.
Hit Print Sample, then compare it to your pre-printed checks.
Using the grid on the sample, adjust the horizontal and vertical settings, then click OK.
Click Align again and print another sample.
Compare the sample to your paycheck stock and adjust the alignment again as necessary.
Repeat steps 4 through 8 until you have the alignment perfect.

With these steps, the details should align correctly on your checks.

Moreover, I've included these articles that will help you resolve common printing issues and align your forms to print on continuous-feed printers:

Leave a reply below if you have any other concerns or follow-up questions about check alignment. I'm always here to help you accomplish your tasks.

chaneymillerinc

It's like people do not read the entire original post. As I said in the original post. The ONLY thing out of alignment is the Mailing address NOTHING ELSE. These steps DO NOT WORK. When adjusting alignment it adjusts EVERYTHING, so if I make the alignment adjustments needed for the mailing address, it will make the alignment for EVERYTHING else wrong. The only area that has any "GRIDS" is in the numbered portion for the check amount. NOTHING else has grid lines allowing adjustments to be for only that area.
I SHOULD NOT have to purchase checks through Intuit, especially since I have been using these same checks since 2009/2010. I call BS on this and it is something that Intuit should be addressing, not making customers purchase additional INTUIT products.
I have never had an alignment issue until upgrading to Enterprise.

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Mailing address alignment in Quickbooks Enterprise DESKTOP