When did the ACH Fees start to take in place? I did not receive any email about the changes, so when I look today at the Merchant fees I see that we are being charged 1% of every ACH as of March 11, 2021. We signed up to QB since 2016 and we knew about the CC fees but we had 0 ACH fee's and our clients were okay paying with 0 ACH fees and we were okay waiting 3-5 business days for the funds. But now we have to charge our clients additional fees? But this is absolutely unreasonable, we are trying to Pick up the business from Co-vid last year, and so are Our clients and QB decides to charge for ACH fees and we have no say about it? Can some please explain the logic? I spoke to Tina with case # [removed] that informed that ALOT of customers are complaining about it. QB please listen to your clients!! These fees are unnecessary!
