I'll ensure to provide a solution to help make the missing tab within your company, VHale13.
Sometimes, the data stored in your browser’s cache or cookies and outdated browsers can affect how tabs appear in QuickBooks Online.
To resolve this, let's start with basic browser troubleshooting steps to help isolate the issue. These steps can also enhance your browser's performance, as cookies and cached data may hinder certain functions.
First, restart your browser or open your QBO account in an incognito window. You can use these keyboard shortcuts to open a new private window:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift +
If it functions correctly in the private browser, return to your regular browser and clear its cache. After doing so, double-check if you can complete the task in QuickBooks. Otherwise, consider using a different supported browser.
Once done, see this article on how to create, manage, and monitor your client requests, projects, and tasks through the Work tab: Manage and track your work with client requests, projects, and tasks in QuickBooks Online Accountant.
I'm leaving you this article to help you keep track of clients and how to handle your accountant users in QuickBooks:
Let me know if you need further guidance about handling and tracking your client requests, projects, and tasks. If you have any inquiries, please add your reply below.
