Short answer: You can create them, but you can't use them.

More details: Solved: Re: Multiple Accounts Payable and Accounts Receivable in QBO - Page 2 (intuit.com)

I also am an accountant with a few clients (one of which is a nonprofit) that I am considering moving over to QBO.  I am curious to know if Intuit has any plans to upgrade their software/database to accommodate multiple types of receivables and payables?

How might one find out if there are plans in the works?

I appreciate you for reaching out, @lhreye2.

We can create multiple accounts payable and accounts receivable, but only one default account can be used for each. Furthermore, you have the option to transfer your account balances to journal entries.

In the meantime, if you wish to use multiple accounts payable and accounts receivable in QuickBooks Online, you can use our Feedback tool to share them directly with our product engineers. We'll include your feedback in our next update and make the necessary improvements. Here's how:

1. Click the gear icon in the upper right-hand corner.
2. Under Profile, select Feedback.
3. Choose the Product Suggestion.
4. Enter your suggestions.
5. Click Send Feedback.

To learn more about default accounts in QuickBooks, you can check this article: Manage default and special accounts in your QuickBooks Online chart of accounts. 

If you have further questions or concerns about other features of the program, please let me know. I'm always here to help. Take care.

I have 2 AR accounts. One for the customers and other for intercompany. When i raise an invoice to intercompany, it does not appear in intercompany aging report. It is appearing in customer ageing report.

How to resolve the issue?

Hey there, @SuperStar777. 

I appreciate you hopping on this thread. 

Since we'll need to review your account further for this problem, I recommend contacting our Customer Support Team. Here's how: 

1. Go to the Help ? icon in the top right-hand corner. 
2. Tap Contact Us.
3. Enter your question and hit Let's talk. 
4. Scroll down and choose to Get a callback. 

It's that easy! 

I'm only a post away if you need me again. Take care! 

Thanks for your reply

Can i get email address of support team to escalate this issue quickly?

Thanks for following up with the Community, SuperStar777.
 

I can certainly understand how an ability to email our Customer Care team could be useful and have submitted a suggestion about it as of today.
 

You can also submit your own feature requests while signed in.
 

Here's how:

1. Use the Gear icon, then go to Feedback.
2. Enter your suggestion(s) in the Have feedback? window.
3. If necessary, attach a file with your Camera icon.
4. Select Next.
   
   

Your feedback's definitely valuable to Intuit. It will be reviewed by our Product Development team and considered in future updates. You can stay up-to-date with the latest news about your product by reviewing Intuit's Product Updates webpage.
 

For now, you can go through our instant messaging chat or request a callback to get in touch with them. You can find detailed steps for doing so in our Contact QuickBooks Support article. Once you're in touch with an agent, they'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.
 

Please feel welcome to send a reply if there's any additional questions. Have a lovely Thursday!

I started this thread and I've been told they don't have any plans to add this functionality but we can submit suggestions. Basically you would have to journal every entry over to another AR/AP account. Not worth the effort when this should be a basic function of the software. I switched from QBO back to QBDT because of this, and how fund (class) accounting works (or rather does't) in QBO. Happy to provide more background. Best, Jim

PS: in QBDT I have multiple AR accounts: Pledges, Sponsorships, Advertising, etc. 

JS

How are you addressing the termination of support services for DT?

Hey there, @Jowonio_Finance. 

Welcome to the Community! 

If you don't upgrade your QuickBooks Desktop 2021 by May 31, 2024, you won't have access to live technical support if you run into problems or any of the other Intuit services that can be integrated with QuickBooks Desktop. 

For more details and information check out this guide: QuickBooks Desktop service discontinuation policy. 

I'm only a post away if you need for any further questions. Have an amazing day! 

I know what QB is doing, Candice Cannedanswer. I was asking the other humans who have to function with your crappy New system.