I recognize the importance of finding a solution to this issue at the earliest convenience, @dhagenow. Let me give you an update about this matter.

The investigation of the Discover Credit Card is still in progress. I can see the urgency of having accurate bank records, but we're unable to provide a specific timeframe for when it will be fixed. Rest assured our Engineering Team is actively working on finding a permanent solution to this issue. 

To be notified once the issue is resolved, I encourage contacting our Support team so they can add you to the list of the affected users. 

Here are the steps to contact us:

1. Go to Help ?, then select the Search tab.
2. Click Contact Us.
3. Choose Ask about something else, then enter a brief description of your concern and select Continue.
4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

Moreover, I'll be leaving these articles that'll help you with reconciling your accounts in QuickBooks Online (QBO):

• Learn the reconcile workflow in QuickBooks
• Fix issues at the end of a reconciliation in QuickBooks Online
• Enter and manage opening balances in QuickBooks Online

Get back to this page if you have follow-up questions about managing your bank account. We'll get back to you as soon as possible.

Has there been an update on this yet?  This is getting out of hand.  If this does not get resolved in the next few weeks, I have no choice but to leave quickbooks.  

I can see you are actively engaging with the QuickBooks Community to resolve the issue of linking Discover business credit cards to the program, @dhagenow.

Currently, our engineers are still working on resolving the problem. If you haven't contacted our phone support yet, I recommend doing so. By reaching out, they can add your account to the list of affected users and notify you once the issue is resolved. 
 

You can follow the steps outlined by my colleague LouiseG to connect with them. In addition, you can check the Support Hours section in this article to know the best time to connect with them: QuickBooks Online Support.

Furthermore, you can refer to these articles for future guidance that will guide you through the steps to categorize your transactions and reconcile your account seamlessly: 

• Categorize online bank transactions in QuickBooks Online.
• Reconcile an account in QuickBooks Online.

The Community is always here to help you with connecting your account or anything else in QBO. Feel free to leave a reply below or create another post - assistance is just one click away.

i think at this point after all this time that users just need to decide to drop Discover or drop Quicken and move to another product. After *many* hours with customer care and several escalations , it seems that is only option. btw: there l ls no refund or other direct options for those paying thru apple subscriptions, other than launching s complaint with apple

Just received this email today from Quickbooks (see below), so I reached out to Discover Card Customer Service.  I was sent to their technical support team, who informed me they have ZERO CONTROL of this issue on their end.  They said as long as I can log in to my Discover Card Account (which I can do), then this issue is completely on quickbooks side.  

Quickbooks - when is this going to get fixed!?  

Dear Valued Customer, 

We have received notifications from Discover Card Customer Service. If you are still experiencing the error 350 on your account in QuickBooks. It is recommended you contact Discover Card Customer Service at [Removed] 

Thank You 
QuickBooks Online Product Support Team 

I understand the urgency of linking your Discover Credit Card account in QuickBooks Online (QBO), dhagenow. I'll connect you to the appropriate support group to handle this matter. Rest assured, they'll assist you every step of the way. 

I checked and confirmed that the investigation regarding the issue you experienced has been resolved. Since you are still encountering the same problem, I recommend contacting our QuickBooks Online Support team again. They can investigate if any other factors are causing QBO to not retrieve the transactions from your bank.

To contact our support team, here's how:

1. On the upper right corner of your QBO page, click the Help icon.
2. Choose Contact Us.
3. Enter your concern, then hit Let's talk.
4. Select a way to connect us:
   

• Start a chat with a support expert.
• Get a callback from the next available expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

Furthermore, I've included these articles for your reference when uploading and matching your bank transactions in QBO:

• Manually upload transactions into QuickBooks Online
• Categorize online bank transactions in QuickBooks Online

Come back to this thread if you have other concerns about connecting your bank accounts or any QBO-related matters. I'll get back to you immediately. Stay safe.

I did call Discover and they said to work with Intuit on it. Let me know if you get a better response

I recognize the urgency to connect your Discover Card to your QuickBooks Online (QBO) account, bgoldfedder.

Upon checking, we're still currently investigating the issue regarding setting up Discover Card to QBO. Rest assured, our Engineering Team is working diligently to resolve this. I know you've contacted our Support team already. Thus, I suggest reaching out to them again for a follow-up. They have the resources to review your account and provide the necessary assistance.

Here's how:

1. Head to this link: Contact Us.
2. Select QuickBooks Online product and click Continue.
3. Select Contact Us and choose a way to connect with us:

• Start a chat with a support expert.
• Get a callback from the next available expert.

Furthermore, you can refer to this article to learn about organizing your downloaded transactions in QuickBooks Online: Categorize online bank transactions in QuickBooks Online. 

Don't hesitate to return to this page if you have any additional concerns about your bank connection in QBO. We are here to help.