Hello, RCook35.
I'll point you in the right direction so you'll be able to login into your payroll account.
Thank you for performing basic troubleshooting steps to sort out this issue. To check the records from your Intuit Online Payroll account, you'll want to give us a chat through this link: Contact IOP Support. This way, we'll be able to pull up your account in a secure environment then view the company data for you. Please check our support hours below to ensure that we address your concerns on time:
- Monday to Friday 6:00 AM to 6:00 PM Pacific Time
- Saturday 6:00 AM to 6:00 PM Pacific Time
As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future.
If you have any more questions, don't hesitate to reach out! I'll be here to assist at any time. Keep me posted. Stay safe!