My homepage shows Something isn't working Please refresh the page or try again later.

Thank you for reaching out to us about your homepage displaying an error. We appreciate you bringing this to our attention, Jose.

Upon checking, the cases related to the matching transactions not working correctly are linked to this investigation number (INV-94885). Please know that our engineers are working to get this fixed in the shortest possible time and hope to provide an update to you soon.

Moreover, I recommend reaching out to our QuickBooks Online Support, especially if you still need to be added to the list of affected users. This will ensure that you receive updates on the status via email. 

Here's how:

1. Sign in to your QuickBooks Online company.
2. Go to the Help icon.
3. Click the Search tab and select Contact Us.
4. Provide a summary of your concern and click Continue.
5. You can either choose Chat with us or Have us call you.

Furthermore, If you have any concerns regarding your QBO performance, Don't hesitate to read this article for future help: Why is my QuickBooks Online slow?

Let me know if you have any questions about your QBO performances, feel free to comment and we'll respond to you as soon as possible. Take care!

We recognize the importance of efficient processes when managing a project, Lonzo.

We've been informed about the error: Something isn't working. Please refresh the page or try again later. We cannot provide a precise timeframe for resolving this issue. Nevertheless, please be assured that our engineers are working diligently to address the problem.

To contact support:

1. On your QuickBooks Online, click on Help (?).
2. Click either tab to get started: Assistant or Talk to Human.
3. Search Contact Us, then Start a chat with a support expert.

Discover the ideal computer and browser specifications for an optimal QuickBooks experience by reading this article: System Requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed. 

I'm here 24/7 to assist with any QuickBooks inquiries you may have. Simply comment below or create a new post, and I'd be happy to help you again.

This issue is still happening, when I log into Quickbooks I essentially have no Homepage. Ever app icon is the error message. I cannot get this resolve and I am unable to request invoices etc. Please help. 

I'm here to ensure you can access your QuickBooks Online (QBO) homepage, @megp. Let's go over some details and get you going.

To isolate the issue, let's perform some basic troubleshooting steps. Let's start by accessing your QBO account using an incognito window to determine if this is a browser-related issue. Doing so will help us determine if this is a browser-related issue. You can also use other supported browsers to learn what browsers need for the best experience when using QuickBooks. You can use these shortcut keys to access a private window:

• Mozilla Firefox: CTRL + Shift + P
• Microsoft Edge: CTRL + Shift + N
• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N

After signing in, please access the homepage again. If it works, go back to your regular browser and clear its cache. The system occasionally behaves strangely when the browser frequently accesses pages. It could be due to corrupted cache files in your browser.

If the issue remains, I recommend reaching out to our QuickBooks Support team. They can access your account securely and further investigate the root cause of the issue. You can follow the steps shared by my colleague above on how to contact them or get in touch through our website.

Moreover, you'll want to visit these articles about QuickBooks' performance:  

• Is QuickBooks down or not working?
• Why is my QuickBooks Online slow?

Please reach out with any questions about your QBO performances. The Community is always around to provide help.

Hello there.

We understand you're eager to resolve this issue as soon as possible. Please know that we recognize the urgency of the matter and how important it is for you to access your homepage. After checking my resources, I can confirm that the investigation INV-96376 is ongoing. You'll receive email updates on the investigation case if you've been listed as an affected user during your recent contact.

However, we're unable to provide you with a definite timeframe for when this issue will be fixed. Rest assured, our engineers are working diligently to resolve it. Your satisfaction is our top priority, and we'll keep you updated on the troubleshooting steps.

Please feel free to reach out to us if you have any further concerns about QuickBooks Online. We'll make sure to respond promptly. Stay safe!