United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
EileenG
Level 1
posted
‎July 27, 2020 04:08 AM
last updated ‎July 27, 2020 4:08 AM

My income and expense accounts display only in quick report and not register view

Hi there

I am using desktop pro .

I inactivated some of my accounts and now my income and expenses are no longer showing balances and when I go into any of these acccounts I do not get the register format it automatically goes to quick report for these accounts.

If I right click there is a use register option - but that is greyed out.

I thought I would reactivate the accounts to see if that fixed things but that option is greyed out - so I am not able to select it either.

Whether this is the cause I am not sure, but it was a change I made before I started experiencing this issue.

I would like to see my accounts in register view when I go into them vs being presented with the quick report format.

Thanks in advance for any suggesstions.

 

Eileen

Reply Join the conversation
4 Comments 4
BigRedConsulting
Community Champion
Community Champion
‎July 27, 2020 06:48 AM

My income and expense accounts display only in quick report and not register view

In QuickBooks, Income & Expense account never show balances on the chart of accounts.  They also don't have registers.  Only Balance Sheet type accounts have balances and registers.

Reply Join the conversation
EileenG
Level 1
‎July 27, 2020 04:52 PM

My income and expense accounts display only in quick report and not register view

Hi

When I use to go into these accounts I could see all the transactions listed like in a register. Now it does not show that. I only get the option of running a report

Reply Join the conversation
BobbieAustin
Level 2
‎October 24, 2020 01:22 PM

My income and expense accounts display only in quick report and not register view

from the Chart of Accounts list - I use to be able to open all types of accounts in register view - this was very helpful for reconciling liability and expense accounts with marking the cleared or using the reconciliation feature for things other than banking and regular liabilities.   As an accountant working on a number of clients in desktop, this is a key method in my monthly reconcile. PLEASE bring this option back.

Reply Join the conversation
JessT
Moderator
Moderator
‎October 24, 2020 03:02 PM

My income and expense accounts display only in quick report and not register view

Hi Bobbie,

 

I see that the old format is useful to you. I'll take note of this feedback to be considered in future updates.

 

If you have other questions, please don't hesitate to go back to this thread. See the latest changes in QuickBooks in our blogs.

Reply Join the conversation
Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.
Featured
The Answer Room: Fall and Winter Hashtag Holidays
The holiday season is here, and there are a handful of celebrations to prep...
Read more
Community Chatter: Setting Up Payroll Taxes & Answering Common Questions
If you’re interested in streamlining your payroll process or automating som...
Read more
Payroll Basics all Small Business Owners Should Know
(view in My Videos) Check out the full article in the QuickBooks Blog here....
Read more

Need to get in touch?

Contact us