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I see Quickbooks is going to force me to update my 2021 version. I will no longer have my payroll support or service after May! The reason I have never updated is because all the newer versions don't support my scanner for doing my invoices. They want me to use my phone and scan the bol's! This would take so much more time to do my billings and we don't have the best reception in our area. Does anyone know if the newest version will let me use my scanner. Also my computer tech says not to get Online Quickbooks, stay with my desktop version. We don't get the best internet here, so if my internet goes down, I won't be able to do my work!
I understand what you feel, @PAT0511.
Let me provide you with some insights about this discontinuation policy in QuickBooks Desktop for the 2021 version.
You won't have access to live technical assistance or any other Intuit services that can be connected with QuickBooks Desktop if you don't upgrade your QuickBooks Desktop 2021 before May 31, 2024. Thus, we recommend switching to QuickBooks Online so you won't have interruptions and keep getting security updates and features.
Since Scan Manager isn't compatible with QBDT 2022 or newer versions, you'll want to consider using a third-party app to find applications that fit your needs. I'll show you how:
This article can give you more information about the service discontinuation: QuickBooks Desktop service discontinuation policy.
Also, I'll be adding this great resource to know how your books moved when migrating from QBDT to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
Keep in touch if you need any more assistance with managing subscriptions or if there's something else I can do for you. I've got your back. Have a good day.
I was told a lie!!!!! I was told that my scanner would work with the Quickbooks 2024!!! He guaranteed it would work! What a disappointment this is! I spent close to $2000.00 for this!!! Tell me what am I suppose to do!!! What do you mean by getting a third party for this? I pay for Quickbooks, now I have to pay for a third party in order for me to use my scanner when I do my billing!! I don't even know how to do that!!!!
I understand how frustrating and disappointing this situation must be for you, @PAT0511. I can see why you would feel let down and uncertain about what to do next. Allow me to elaborate and clarify things for you.
Given that your QuickBooks Desktop version is outdated, it's essential to upgrade to a newer version. Nevertheless, it's important to note that the Scan Manager feature isn't compatible with QuickBooks Desktop 2022 and newer versions. Therefore, even after upgrading, you won't be able to use this feature. Since this functionality is crucial for your business, you may want to consider exploring third-party applications as an alternative solution.
You can visit our QuickBooks Apps page to look for a tool that fits your needs.
Moreover, I'm adding this article in case you want to switch to QuickBooks Online for greater flexibility and collaboration:
Drop a comment below if you have further questions about managing subscriptions in QuickBooks. The Community is always around to help you.
You may have 3 following options
1. Purchase QB Desktop 2024 to upgrade your version and keep using the payroll module. The downside is the scanner issue.
2. Keep using QB Desktop 2021 and use a 3rd party payroll app. You will register payroll expenses as JE manually.
3. Switch to an ERP program completely to use payroll and scanner.
What is an ERP version
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