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I pulled money from my clients account using the e-checking feature in QB. I just found out he did not have the funds. How do I make the adjustment in QB? I know how to do it if it was a check but I used QB to pull the funds.
Terri
@TCHagmann The check functionality works fine for this.
You would enter 'eft' or 'debit' or some such into the Check Number field.
You would use something along the lines of Bank Service Charges, or an outright NSF Fee expense if you want to be that specific, for the expense account in the amount of the NSF fee.
I do about 20 of these at a time so I shows one deposit and with in that one is the customer that had NSF. So I can not enter anything in the check number field because of the other 9 accounts that were included in this deposit from my bank.
@TCHagmann Either I'm not understanding you, or you're not understanding me.
When I referred to the check functionality, I was referring to the 'Write Check' function, the same as I assumed you were referring to.
No, I am using the electronic check paying feature in QB, where QB pulls the money directly from their account. This is part of the Merchant Services. So I am not getting an actual check from them. QB pulls it out of their checking account and puts into my checking account.
@TCHagmann Maybe we should just start fresh here.
If you're not asking how to record your NSF fee, what is it that you are asking?
I am asking how to record the money they took back out of my bank account $2,462.91 so it goes back to the client. I can do the $10 fee.
If it was a regular check I would go into Customer Payment and mark the check that bounced and click on Record Bounced Check. I am not able to do that when it is processed by QB.
Does your Cheers mean you can not help me?
@TCHagmann Sorry, sorry.
I haven't actually used the e-checking feature, so I'm not familiar with it.
The only way I would know to fix this would be with a GJE, but I'm given to understand that GJEs can have negative impacts on some of the reports and other functionality within QuickBooks.
I think I've seen @Rainflurry answer questions like these before, though, so I'll tag them, see if they want to give this question a shot.
Thank you.
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