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September 25, 2024
Question

NSF using Merchant Services

  • September 25, 2024
  • 1 reply
  • 16 views

I pulled money from my clients account using the e-checking feature in QB.  I just found out he did not have the funds. How do I make the adjustment in QB?  I know how to do it if it was a check but I used QB to pull the funds.

Terri

 

1 reply

FishingForAnswers
Level 4
September 25, 2024

@TCHagmann  The check functionality works fine for this.

 

You would enter 'eft' or 'debit' or some such into the Check Number field.

 

You would use something along the lines of Bank Service Charges, or an outright NSF Fee expense if you want to be that specific, for the expense account in the amount of the NSF fee.

TCHagmannAuthor
September 25, 2024

I do about 20 of these at a time so I shows one deposit and with in that one is the customer that had NSF. So I can not enter anything in the check number field because of the other 9 accounts that were included in this deposit from my bank.

 

 

 

TCHagmannAuthor
September 26, 2024

@TCHagmann  Maybe we should just start fresh here.

 

If you're not asking how to record your NSF fee, what is it that you are asking?


I am asking how to record the money they took back out of my bank account $2,462.91 so it goes back to the client.  I can do the $10 fee.

If it was a regular check I would go into Customer Payment and mark the check that bounced and click on Record Bounced Check. I am not able to do that when it is processed by QB.