cancel
Showing results for 
Search instead for 
Did you mean: 
SurveyTerre
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

Hallelujah!

SurveyTerre
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

Hallelujah!!!!

BW9000
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

You also need to uncheck "Use Enhanced Security".  Make sure basic authentication is allowed on your email account.  This is done within Microsoft 365 admin portal. Set up secure webmail Go to the QuickBooks Edit menu and select Preferences. Select Send Forms. Select Web Mail and Add. Select your provider from the drop-down and enter your email address. Select the Use Enhanced Security checkbox and select OK. (You can uncheck the box if you receive the error message: Network Error. Please try again.) When prompted, sign in to your Intuit account.
hughes296
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

This worked for me...

 

Complete the update in Quickbooks, restart everything after completion & then enter the setting below.

 

Email address: your email

Email Provider: Others

Server Name: smtp.office365.com

Port: 587

check the SSL/TLS option

 

 

MichaelaS
QuickBooks Team

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

Good day, @hughes296.

 

I'm glad to hear that the issue has been resolved. Thank you for sharing the steps you've taken. Our goal is always to assist you and resolve any issues promptly.

 

Keep us posted if you have any other concerns. I'm always here to help. Have a good day.

hughes296
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

Thank you!! I've been looking for an answer for a couple days now & couldn't send any invoice out to customers. Your suggestion to do the manual update worked & everything is right with the settings suggested too!!

 

Complete the update in Quickbooks, restart everything after completion & then enter the setting below.

 

Email address: your email

Email Provider: Others

Server Name: smtp.office365.com

Port: 587

check the SSL/TLS option

 

 

FDH1
Level 1

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

I can find where in 365 to edit security. Please help

SarahannC
Moderator

Office 365 Webmail Set-up for Quickbooks desktop 2021 for Mac

Are you also using QuickBooks Desktop 2021, FDH1? If so, please note that this version has been discontinued. As a result, internet services, including webmail, are no longer supported. 

 

On the other hand, if you're using one of the supported versions of QuickBooks, you can update to the latest release to enable the SSL/TLS option to get Office 365. I'll explain the steps for this in detail shortly.

 

Step 1: Upgrade QuickBooks to the latest version and get the latest release.

 

  1. Check for QuickBooks Updates in the QuickBooks drop-down arrow. If a newer version is available, select Install Update.
  2. When prompted, select Install and Relaunch.
  3. After the update is complete, QuickBooks for Mac will open automatically.

 

Step 2: Check and enable the SSL/TLS option. To do this, you can seek guidance from an IT personnel when doing this. 

 

I've gathered a few guides about enhancing security through QuickBooks Desktop. 

 

 

Additionally, you can visit this article for tips about customizing form templates: Create templates and use the Layout Designer to customize forms.

 

I'll always be here if you have other concerns about managing your email service in QuickBooks Desktop.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us