Hey there, @aimeeea.
Welcome to the Community! Let's work together to get this problem handled.
First, let's have you suppress QuickBooks:
- Press and hold the Ctrl key, then double-click the QuickBooks Desktop icon.
- Important: Don't release the Ctrl key until you see the No Company Open window, QuickBooks freezes, or gives you an error.
- Select a company file. then choose Open.
If the problem persists, please review the steps listed on this article to help: QuickBooks Desktop won't open.
I'll be waiting for your response!
