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I have paycheck transactions that have cleared the bank but I am unable to "match" them to the payroll transaction in QBO. I have expanded the search date with no luck. This company just switched from QB Desktop to QBO and so they only have a single payroll period in QBO.
I have confirmed that there is not an outstanding payable for this transaction. I have also confirmed that the expenses do appear on the P&L.
It is worth noting that I am still in the trial portion of the subscription but that should not matter.
Please help.
Hello there, @westside1.
You can check your Bank register and make sure that the payroll amount and the downloaded transactions match. This way, we can match the transaction. Let me show you how:
Also, you can review the Payroll Settings screen and check if you're using the correct bank account.
Here's how:
Once done, you can go back to the banking area and find a match. Also, QuickBooks Online can only match transactions if they have the same amount, payment method, and transaction date. You can refer to this article for more information about reviewing your downloaded bank transactions: Match and categorize bank transactions in QuickBooks Online.
However, if you can't still match the transaction, you can manually enter payroll liability check on your register and then match it to the ones downloaded in your bank feeds. It's also possible that you weren't able to record paychecks within the system that's why you're unable to see them in your register. Instead of finding a match to the bank downloaded payroll transactions, you'll want to add them. No worries it won't create duplicates since there were no paychecks created.
For your future help, you can visit this article in case you'll need help reconciling your bank account: Reconcile an account in QuickBooks Online
If you have any other questions about matching transactions or any QuickBooks related, don't hesitate to leave a comment below. Have a good one.
How do I create a manual payroll liability? The expense exists on the P&L.
Thanks for coming back for more support, @westside1. I'm here to share with you some steps to manually create and track your payroll and tax liabilities in QuickBooks Online.
First off, you'll have to create expense and liability accounts in QuickBooks to track the amounts. Here's how:
Then, you can add them as journal entries when entering the payroll paychecks.
For reference, see this article: Manually enter payroll paychecks in QuickBooks Online.
Keep in touch if you need anything else. I'll be here to help.
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