Payment transactions have been categorized but staff did not match the existing bills.

Hello there, InnoV.

You don't need to void the bills. You can undo the categorization instead. 

When you void the paid bills, it will affect the accounting. What you can do is undo them. Here's how:

Let me walk you through how to do it at one time in QuickBooks. 

1. From the Banking menu, select Banking Feeds.
2. Select Bank Feeds Center.
3. On the left pane, select a specific bank account. 
4. Click the Transaction List button.
5. On the Transactions List window, mark all transactions you need to undo.
6. Click the Batch Actions drop-down and select Ignore.

Afterward, you're good to categorize them again. This article contains more information about the process: Add and match Bank Feed transactions.

I've also added this link to ensure that your bank transactions match your credit card statements: Reconcile accounts in QuickBooks Desktop.

Drop me a comment below if you have any additional questions about bank feeds. I'll be happy to help you further.

Hi Thank you for the reply.

There's no Transaction List on the left panel. I'm using QBD Enterprise.

Thanks for reaching out to us, .@Innov.

Your bank view depends on the mode you selected for your bank feeds. Can you please check what view do you have by going to the Edit menu > Preferences > Checking > Company Preferences. Under Bank Feeds, let me know what was selected. This information will help me with the steps you need to resolve the issue.

In the meantime, if these are new transactions and you just did the match, you can restore the backup before the action happened. This way you're have the option to redo the transaction.

You can also contact our QuickBooks Desktop support if you need further assistance with banking topics.

Mention me anytime or comeback to this thread is you need further assistance with this banking concern. I'll be right here to help you all the time.