Hello there, @sequoyahdog.
It's my pleasure to provide additional details about your concern with moving your payments account to QuickBooks Desktop (QBDT) from QuickBooks Online (QBO).
In QuickBooks, moving from QBO payment accounts to QBDT is unavailable. You'll need to apply for a new QBDT-specific payments account.
Additionally, we have an ongoing investigation about Merchant or Payments accounts getting access denied when opening linking to a company file. With that, you can still keep your QuickBooks Checking and QBO account.
Moreover, I suggest contacting our Technical support team for further guidance and updates about the ongoing issue with adding Payments to QBDT. Check out this article for reference: Contact QuickBooks Desktop support.
Furthermore, if you want to close your QuickBooks checking account, please make sure that your account has a $0 balance. Utilize your remaining balance or transfer it to your external bank account. Once the balance is $0, you can give a call at the number on the back of your QuickBooks Debit Card. Our team is available to assist you in finalizing everything. Alternatively, you can contact our QuickBooks Payments Support to close or disconnect the account.
If you want to cancel your QBO account, please refer to this article for further guidance: Cancel your QuickBooks Online subscription or trial.
I'm also attaching these helpful guides for managing QuickBooks Payments and Checking accounts:
Tag me in this thread if you have follow-up queries in moving QuickBooks payments and closing the QuickBooks Checking account. I'll be here to help you.
