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molzons123
Level 3

POS report are missing venrors and items. How do I fix this problem?

QB POS report are missing vendors and items. How do I fix this problem?

2 Comments 2
TirzahC
QuickBooks Team

POS report are missing venrors and items. How do I fix this problem?

Let me help you get back on track running a report in Point of Sale (POS), molzons123.

 

Did you get any error when you tried running a report ? Before we start with fixing the issue you're currently experiencing, let's update QuickBooks Desktop Point of Sale first to its latest release to ensure up-to-date fixes and features. 

 

In most cases, this error usually happens when:

 

  • The connection to the company file has been lost.
  • The company file was damaged.

 

If you encounter any specific error messages when connecting Point of Sale with QuickBooks you can check this article for the solutions: Error: Point of Sale is unable to open or connect to QuickBooks.

 

Also, I have a list of articles that can help you with the most commonly asked topics in POS.

 

 

I'd appreciate it if you can update me after the troubleshooting solutions or if you have any questions. I want to make sure this gets resolved. 

molzons123
Level 3

POS report are missing venrors and items. How do I fix this problem?

Once again QBPOS help is useless. You never get an answer to the problem only links to unrelated problems.

I think I found the problem to QBPOS freezing. I have not had a problem in over a month.

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