Printer setup will not open; I am not able to print anything from Quickbooks
After the recent update, I am not able to print anything from Quickbooks, either to the working directly connected printer or to a PDF file. I have tried the renaming the QBPRINT.QBP file and creating a new one, running the Quickbooks Desktop PDF Tool application, as well as holding down the shift key while clicking on File and then Printer Setup. After opening up Quickbooks, the first time that Printer Setup is clicked on, the "spinning circle" appears but then no additional window opens. Following that any additional Printer Setup is clicked, nothing happens.
I appreciate the in-depth details you've shared about what you're currently experiencing. Let's get this sorted out.
First, let's try opening a QuickBooks sample company file then try printing the same type of form or report. If it works, use you'll need to run the Verify and Rebuild Utilities to identify and resolve data damages in the company file. Follow the steps below: