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caslam
Level 1

QB 2023 for Mac desktop and Sonoma

It's November and I've seen no more messages about Sonoma crashes.  Can anyone tell me if QB Desktop for Mac is having crashing issues.  I hesitate to upgrade to Sonoma until this is fixed.  The last time I upgraded too quickly, I ended up paying the $300+ for the newest version. Yes, I know . . . that price was the good old days!!

 

Thank you.

Solved
Best answer February 09, 2024

Best Answers
ChristineJoieR
QuickBooks Team

QB 2023 for Mac desktop and Sonoma

Welcome to the Community page, caslam. I'm here to share relevant information about this QuickBooks Desktop for Mac 2023 issue.

 

Could you please provide details about the specific issues you've encountered while managing your company? This will help me understand the root causes of the challenges you've been facing.

 

As of now, there are no known problems with QuickBooks Desktop for Mac 2023, and Intuit has issued a new patch to address any existing issues. If you're using QuickBooks Desktop for Mac 2023 with Sonoma, it's advisable to ensure that your software is updated to the latest version.

 

Here's how to update it manually:

 

  1. Go to the Help menu and select Check for QuickBooks Updates.
  2. Select Install and Relaunch.

a6.png

 

I have added a resource you can refer to whenever you face issues with QuickBooks. You can find related articles in this link: Help articles for QBDT Mac.

 

If the problem continues, I recommend reaching out to our support team so they can conduct a more in-depth investigation. See this link: Contact QuickBooks Desktop support for Mac.

 

Please don't hesitate to reach out if you need further assistance or have any questions about upgrading your QuickBooks Desktop for Mac program. We're here to help you. Have a wonderful day!

View solution in original post

3 Comments 3
ChristineJoieR
QuickBooks Team

QB 2023 for Mac desktop and Sonoma

Welcome to the Community page, caslam. I'm here to share relevant information about this QuickBooks Desktop for Mac 2023 issue.

 

Could you please provide details about the specific issues you've encountered while managing your company? This will help me understand the root causes of the challenges you've been facing.

 

As of now, there are no known problems with QuickBooks Desktop for Mac 2023, and Intuit has issued a new patch to address any existing issues. If you're using QuickBooks Desktop for Mac 2023 with Sonoma, it's advisable to ensure that your software is updated to the latest version.

 

Here's how to update it manually:

 

  1. Go to the Help menu and select Check for QuickBooks Updates.
  2. Select Install and Relaunch.

a6.png

 

I have added a resource you can refer to whenever you face issues with QuickBooks. You can find related articles in this link: Help articles for QBDT Mac.

 

If the problem continues, I recommend reaching out to our support team so they can conduct a more in-depth investigation. See this link: Contact QuickBooks Desktop support for Mac.

 

Please don't hesitate to reach out if you need further assistance or have any questions about upgrading your QuickBooks Desktop for Mac program. We're here to help you. Have a wonderful day!

caslam
Level 1

QB 2023 for Mac desktop and Sonoma

Well, so far it is working well.  No problem logging in or doing my monthly bookkeeping.  Thank you!

RCV
QuickBooks Team
QuickBooks Team

QB 2023 for Mac desktop and Sonoma

We appreciate you for coming back, Caslam.

Thank you very much! I appreciate you taking the time to let us know that my colleague's solution was able to assist you. I also commend you for following the suggestions and utilizing all of your resources to arrive at the solution you have now.

As always, the Community is brimming with professionals who are knowledgeable in every aspect of QuickBooks, so please don't hesitate to contact us here if you have any questions. We're always happy to assist you on your way to victory. I wish you and your company continued success!

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