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SheriP0474
Level 2

QB Desktop Pro Plus 2024 payroll for multiple companies

Our accounting firm uses QB Pro Plus 2024 (desktop) to do the bookkeeping for several clients. We would like to process payroll for some of these clients using QB.  How do I know if the version we are using is capable of doing this?  Is there a way to check if the subscription we have includes payroll capabilities? Will it continue to be supported after this month since Intuit is going to stop selling to new desktop subscribers?  We already have this desktop version and have been using it, we just want to start using it for payroll and I want to make sure I can set up our clients books and payroll before telling our clients that we can do this for them.

5 Comments 5
Deity Alpha
Level 6

QB Desktop Pro Plus 2024 payroll for multiple companies

You need Enhanced Payroll subscription to integrate with QB Desktop Pro Plus. As I know, you can use the same license code to manage payroll for up to 3 EIN.

Maybelle_S
QuickBooks Team

QB Desktop Pro Plus 2024 payroll for multiple companies

Thank you for reaching out with your concerns about using QuickBooks Pro Plus 2024 for payroll processing, Sheri. I appreciate how crucial it is for your accounting firm's tools to be dependable and effective, especially as you prepare to offer payroll services to your clients.

 

QuickBooks Pro Plus 2024 doesn't include a payroll subscription as part of its standard package. To use the payroll features within QuickBooks, you'll have to subscribe to a separate payroll service.

 

To use payroll features, subscribe to a payroll service before September 30. After this date, QuickBooks will stop selling certain versions and payroll subscriptions to new U.S. users.

 

Also, this change won't impact existing subscribers as we continue to provide security updates, product enhancements, and support for your current subscriptions without interruption.

 

For more details, check this link: Can't buy QuickBooks Desktop as a new US subscriber.

 

To check if you already have a payroll subscription, go to the Payroll Center in QuickBooks, it'll be listed there. I'll guide you on how:

 

  1. Go to the Employees menu.
  2. Select Payroll Center
  3. Check your current payroll service under Subscription Statuses in the Payroll tab.

 

If you don’t see an active payroll subscription, click the Turn On Payroll option on the Homepage. You'll be routed to the payroll site, then follow the on-screen instructions to activate payroll.

 

If the option doesn’t appear, contact our Payroll Support Team for setup and assistance with payroll features.

 

  1. Go to the Help menu and select QuickBooks Desktop Help/Contact Us.
  2. Click Contact Us.
  3. Give a brief description of your issue and select Continue.
  4. Sign in to your Intuit account. Then, select Continue and then Continue with my account.
  5. We'll email you a single-use code.
  6. Enter your code and select Continue.
  7. Choose to Chat with us or Have us call you.

 

Additionally, visit this article to explore the features of QBDT 2024: What's new in QuickBooks Desktop 2024.

 

Moreover, you can check this link to walk you through the entire process of setting up and managing payroll: Create and run payroll. It covers everything from setting up employee profiles and configuring payroll settings to processing paychecks and running payroll reports.

 

We appreciate your continued trust in QuickBooks and are here to help if you have further questions or concerns about processing payroll in QuickBooks. I'd be glad to share additional details about these.

SheriP0474
Level 2

QB Desktop Pro Plus 2024 payroll for multiple companies

Thank you for your response.  For me to check and see if we have the payroll subscription you had given me the steps to go to the Payroll Center but I have many company files (clients) that I use my QB Desktop software for.  Would I just open any one of my clients company files and follow the steps you mentioned?  I randomly opened one of our clients company files and followed the steps and it did not have payroll.  If I choose "Turn on Payroll", with the payroll subscription then work in the various clients that I will be doing payroll for or do I need to purchase individual subscriptions for each?  Also, if I don't purchase the payroll subscription this month then I won't be able to purchase or access the payroll feature at a later date at all?  If I have 20 clients company files that I use in my QB desktop and all 20 of them want us to do their payroll, am I able to do that with purchasing one payroll subscription? 

Deity Alpha
Level 6

QB Desktop Pro Plus 2024 payroll for multiple companies

If I have 20 clients company files that I use in my QB desktop and all 20 of them want us to do their payroll, am I able to do that with purchasing one payroll subscription?

 

You should upgrade to QB Desktop Accountant + Enhanced Payroll for Accountant to manage up to 50 company files.

https://quickbooks.intuit.com/learn-support/en-us/help-article/payroll-setup/add-ein-existing-payrol...

 

You can purchase a new license via a partner and get $100 cashback if required.

Rasa-LilaM
QuickBooks Team

QB Desktop Pro Plus 2024 payroll for multiple companies

I'm here to help and provide clarity regarding your payroll concerns, ensuring that you can effectively utilize the service for your clients, SheriP0474.

 

When you have different login details for each client, open each company file to see if they have a payroll subscription. If you're using the same login credentials for your Intuit account across all clients, visit the Products & Services section of the Customer Account Management Portal (CAMPs) to check the payroll subscription details.

 

Here's how:

 

  1. Click this link camps.intuit.com and sign in with your Intuit Account information. This could be different from what you use to sign in to your company file.
  2. Look for your subscription in the Products & Services list.
  3. From there, you'll see the following:

  • License and product number
  • User limit
  • Payroll service key, EIN, subscription number, and other payroll subscription details
  • Product edition and version info
  • What's included in your Care plan

Check out this article for more details: Manage your QuickBooks Desktop subscriptions and services.

 

As mentioned by Deity Alpha, each QuickBooks Desktop (QBDT) Payroll service can handle up to three EINs. This means that one payroll service can effectively manage three companies. In your case, you can purchase up to 7 programs to accommodate all your clients. Click on this link for more in-depth information: Add a new company to your payroll subscription.

 

Iyou're unable to purchase the payroll service this month, we have alternatives to ensure you can still utilize this feature. Consider transitioning to QuickBooks Enterprise, which offers a range of software packages that come with payroll.

 

QuickBooks Online (QBO) Payroll is also a great option for QBDT users looking for payroll services that offer more than just issuing paychecks. Visit the QuickBooks Payroll site to learn the various plans and offerings.

 

Let me share this article again to learn more about the specific discontinued products and ways to manage your subscription: Can't buy QuickBooks Desktop as a new US subscriber.

 

Furthermore, explore these resources for direction in setting up your employees and managing other payroll-related operations.

 

Fill me in if you have other product concerns or questions. We'll get back to make sure you're well taken care of.

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