I did the work around to turn off pop-ups and it worked for a day.  Now I'm trying to respond back to the support team via the email they sent me to tell them it didn't solve the issue, and all I get is an automated response that says "can't find your ticket, open a new ticket".  I'd like to be added to the investigation.... or I guess i'll just keep looking at this post for a final resolution.  

I did the same thing on Monday. they told me to try to turn off pop-ups.  It worked for a day and then today I crashed again.  I tried to respond back to the email they sent me and got an automated response that they couldn't find my ticket and open a new one.  All I want is to be added to the investigation also. I don't have time to keep troubleshooting all these dumb options.  I think they don't  want to add anyone so that they can say no one is having a problem. :(

For a quick fix to prevent a frustrating QB crash:

Right click QB app on screen. 

Click Troubleshoot Compatibility. 
Click Try recommended settings.
Click Test the program. 
Click Next. 
Click Yes save these settings. 
You will see Incompatible Program Fixed then close. 
I have done this numerous times to prevent a crash. I don’t know the cause of the crash but I just want it to work without frustration until the trouble can be permanently fixed. 

@ZackE 

SOLVED????

What in the actual BEEP ?!?!?!

Why on earth would you mark this thread solved?????????????????????????????

THIS THREAD IS FAR FROM SOLVED AND YOU NEED TO REMOVE SOLVED FROM YOUR POST!!!

Hi all! I understand there was some confusion about this thread being marked as "Solved." To clarify, this only means that we marked a post as an Accepted Solution so that it appears at the top of the conversation when people visit. The accepted solution, in this case, gives a status update that this issue is still under investigation.

Rest assured that our team is still working on this and we will provide updates as they are available. 

That is literally the opposite of "Solved"

Searching for a solutions is NOT the same thing as having a solution.  This is not solved.  It has been months and it still is a major problem.  

Really wish there was a Boo button for this sort of thing.

Maybe everyone needs to report the Solution post as inappropriate content.  It does not actually offer a valid fix.

While the 32 bit version was a memory hog and I would often get dreaded black bars across my screen obscuring any action buttons, the move to 64 bit and my new 16 GB RAM laptop should have prevented that issue, which I still have seen.

My thought is that most of the current crash issues are due to the instability of the 64 bit version and that a return to 32 bit might solve a host of problems.

The move to the subscription only model and continual requirement to log in over the internet every so often totally negates the intent of the desktop version over QBO or any other cloud only based system.  Not everyone has access to the internet while in the field 

People, come on now, I'm a 70-year-old mostly retired CPA, who was frustrated with my QB continually crashing.  Understanding there was not a permanent fix available, I was happy to discover a simple way to temporary stop the crash. I thought by sharing, it might help someone on a short-term basis. Life is too short to be so upset over such a small suggestion.  Please, let it go and just forget you ever read my post.

The best to you in your life endeavors. Signing off,

Bandaid   

**BANDAID*** 

The comments re:SOLVED are NOT towards your suggestion for a quick fix....they are comments in regards to a new post showing this issue as 'solved', posted at the beginning of this "Quickbook Desktop 2022 Crashing and stops working" issue conversations.

Please, Bandaid, do not take offense because we appreciate you sharing what has worked for you :)

Don't forget to join the event tomorrow and have fun with their Support team 8)

https://quickbooks.intuit.com/learn-support/en-us/talk-about-your-business/connect-with-quickbooks-f...

Everyone needs to join that discussion group and flood it with requests on getting this fixed.

Re: Quickbook Desktop 2022 Crashing and stops working

Don't forget to join the event tomorrow and have fun with their Support team 8)

https://quickbooks.intuit.com/learn-support/en-us/talk-about-your-business/connect-with-quickbooks-f...

I thought I had made it stop but nope - it still is happening.  I did disable the home page from opening and it seemed to help - however today has just been a nightmare with the waiting for the spinning circle to disappear.  QB needs to fix this NOW. This has been going on for over 3 months now. 

Add me to the growing list of frustrated users.

I would gladly switch to the cloud version, but I run two small businesses from my desktop version and switching them both requires that I create TWO accounts and those two accounts will cost me THREE times what I paid for the (broken) desktop version I paid for.  and this is at the 50% discount.

So if I'm forced to switch, I'll be forced to find a less expensive accounting software provider.

I also tried the on-line chat option to get added to the ticket and that was a nightmare.  The person (or bot... couldn't tell what I was actually talking to) would not let me get added without all sorts of file upload demands.  All I asked was to be added to the existing ticket so I could get notified...

What a cluster! 

CadenceMotorsports I agree completely on the chat option.  Spent well over an hour trying to get our company added to the list of effected users so we could be included on any updates but it was not possible.  Had to go through all the basic troubleshooting (even though I had explained I had tried all the standard steps and pretty much everything everyone else had indicated attempting in this thread) and got nowhere.  Finally gave up and said goodbye to my bot/support agent.  

I am glad I found this thread to know it is not just us but it is affecting every single user and is a major hinderance to productivity.  I have worked in IT for over 20 years and never seen an application reek such havoc before.  I hope this is a major high priority for Quickbooks technical staff to resolve now knowing the extent of the many (probably all QB 2022 desktop users) companies which are effected.  

Perhaps this will work for you.

We've had very good results with this solution, using details first posted on the community by MasterBlaster :

How to Stop QuickBooks Desktop Advertisements & Crashes

Thanks for sharing! I’ve been looking for those forever. I’ll give them a try. 

BigRedConsulting interesting, I may try this.  A note for anyone who is not familiar with the hosts file, Windows looks at the host file before DNS for website translations, so do this with caution.  The note on adding the hashtag in front of any of the entries if it causes issues is very important.  Also, it has been my experience you cannot directly edit the hosts file, copy it to your desktop and make your changes.  Change the original hosts file to hosts.old and paste in the update file, then you can also reverse that if the new hosts file causes too many issues.  Thanks BigRed and Masterblaster.  Going to try this on my workstation only as a test. 

Same thing has been happening since we upgraded also.  We keep sending in the error messages to Intuit.  When we are able to use the software it only lasts a short time and then crashes.

@AVFS 

Have you tried this? How to Stop QuickBooks Desktop Advertisements & Crashes 

@BigRedConsulting Thank you for this wonderful workaround.  I'm going to put this on my server for all my QBD software!

Adding those entries to the hosts file resulted in the QB subscription to show as expired.  Did that not happen when you tried it?

Applying those entries to the host file resulted in the QB subscription to show as expired.  Did that not happen when you tried it?

When I did this, I get a popup notification that QuickBooks subscription has expired.  I called Intuit and they checked that my account was active, and everything was okay, and they said to ignore it.