United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
CWDPetrie
Level 2
posted
‎June 18, 2024 06:18 AM
last updated ‎June 18, 2024 6:18 AM

QuickBooks 2024 Add Pop Up

We run QuickBooks 2024 R6 Enterprise Accountant. Yesterday we started getting a pop ad for saving 75% when buying QuickBooks Online. We are a larger corporation running QuickBooks On-Prem. We have no plans to run QuickBooks Online and will switch to another accounting application if QuickBooks shuts down Enterprise Accountant.

 

How do we stop these ads from appearing? The setting Edit -> Preferences -> General -> Turn off pop-up messages for products and services is already unchecked.

 

I have a feeling it is not possible to turn this off, as Intuit is trying to push companies to the on-line version.

 

So unless Intuit is straightforward and says it is not possible, or offers a workable solution, please do not respond with the standard canned response. 

Reply Join the conversation
2 Comments 2
Sherrie_F
QuickBooks Team
QuickBooks Team
‎June 18, 2024 08:16 AM

QuickBooks 2024 Add Pop Up

I know that being able to turn off the pop-up ads is significant for you, @CWDPetrie.

  

Currently, there's no direct way to stop the ads from popping up within the software.

 

With this, I encourage sending feature requests to our Product Developers. They're genuinely interested in hearing your input and highly encourage you to send your suggestions.

 

Here's how:

 

  1. Click the Help option.
  2. Choose the Send Feedback Online option.
  3. Select the Product Suggestion option. A pop-up window displays.
  4. Enter your feedback suggestion.
  5. Once done, click the Send Feedback button.

 

Additionally, here are some resources I've included just in case you need assistance considering accessing your files with Intuit and upgrading your desktop program:

 

 

If there's anything else you need further assistance with when managing your account, please keep your posts coming. I'll make sure to assist so you can keep your business going. 

Reply Join the conversation
Mikejaval69
Level 1
‎June 20, 2024 10:01 PM

QuickBooks 2024 Add Pop Up

Please STOP LYING!!!  It is quite evident to the legacy QB community that you, your company, your engineers, and most importantly, your shareholders are ABSOLUTELY not "genuinely interested" in resolving anything.  All you are interested in is to further your reach in data mining private user info and data to cross-sell directly or indirectly to the highest bidders...

Reply Join the conversation
Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.
Featured
The Answer Room: Preparing for Year-End Amidst the Winter Chill
As the year draws to a close, now is the perfect time to ensure your financ...
Read more
Year-End Guides for Holiday Success
Year End Guides to Check Out: QuickBooks Self-Employed Annual Tax Guide Qui...
Read more
Top 5 Questions- Year End 1099s
We’re back with more Top 5 Questions and this time around we will be coveri...
Read more

Need to get in touch?

Contact us