QuickBooks Accountant 2021 Users

 Hello, web_95. 

Thanks for joining the QuickBooks Community. Depending on the number of user licenses you have, QuickBooks Desktop Premier allows up to 5 users and Pro allows up to 3 users to work in a company file at the same time.

If you need more than 5 users, QuickBooks Desktop Enterprise Solutions allows up to 30 users working on a company file at the same time.  

To find current pricing information for adding users to your license: 

1. In QuickBooks, go to Help then select Manage My License and Buy Additional User License.
2. Select the Add Seats Online link for current pricing.

To purchase additional user licenses: 

1. In QuickBooks, go to Help then select Manage My License and Buy Additional User License.
   NOTE: If Buy Additional User License isn't available, your QuickBooks may already be at the maximum users allowed.
2. The page that opens gives you the option to buy additional licenses online or by phone. If you choose to use the phone option, you'll be given the phone number to contact Intuit. If you choose to use the online option, a new page will open allowing you to choose the number of licenses you'd like to buy.
3. Install QuickBooks Desktop on additional computers based on the number of licenses you purchased. Use the same license and product numbers you used to originally install QuickBooks Desktop.
4. After installing, follow the prompts to activate QuickBooks Desktop.

You can also go to Help then select Manage My License and Sync License Data Online to update your new license information.  

You can read through this article for more details about purchasing additional license: Add a user license to your QuickBooks software.

Should you need any further assistance, please leave a reply below. I'm always available to help at any time. Take care.

@web_95 

I am confused. Do you need to add a 6th user or replace any of those 5 users?

We just want another new user to replace a current user.  I just did not know if we had to disable or delete the current user in the user management section of QB so that 6 users do not show up.  But it sounds like to me, that this current can user can just stop using QB, and the new user can start using it.  But if we wanted both the new and the current to use it along with all of our others, then that is when we would need to add more.

So Our instance of QB is accessed via RDP to a server, no local install.  So your saying we do need to remove this user from the list of users we have, then add the new one?