Hello there, @albaker13. I'll share some troubleshooting steps to help you fix the issue with accessing your QuickBooks Self-Employed (QBSE) account.
I've checked the QuickBooks status page to verify if there's an ongoing investigation, but I haven't come across anything with system issues.
I appreciate your efforts in trying to use a private browser and clearing your browser's cache to fix common browser-related issues. If you haven't already, I suggest using other supported browsers too. They'll provide the best and most secure experience with QuickBooks.
However, I recommend contacting our Technical Support Team if the issue persists. One of our experts has the necessary tools to check your account securely and perform a screen-sharing session to investigate this behavior further.
You can use the QBSE mobile app to reach out to them. Simply click the ? Help option and scroll down to the Need to get in touch? section and follow the Contact Us flow. Please review our support hours to ensure we can address your concerns promptly.
I'd love to know if there are any updates on this. Please reply below if you have additional questions about managing your QuickBooks account.
