Bad comparison
Microsoft updates are completely controllable and customizable. Don't want updates during business hours? Just set that in a GPO. 2 minutes work.
My bad. You mentioned about Sage 50 (Desktop). What about their update policy?
When QB Desktop sends an update notification, you still have time to schedule it within a few days.
What the actual f, Intuit? What is wrong with your software architects? Your updates don't actually add features or fix any problems so why do you even have updates?
Their updates have been insignificant as their focus is no longer on Desktop.
The end result of Intuit's incredibly stupid programming blunder is our QB Enterprise 24 becomes unusable at random in the middle of the day. Then we IT people get screamed at.
If you are a veteran QB Desktop user, you already know not to upgrade your version to the latest version at least 6 months after the product was released.
We learned that Intuit is not actually capable of knowing if their repair did anything. The person who does the repair has no clue if their work fixed anything. Think about what I just said. Not being able to repair a file may be forgivable. Not being able to tell if you fixed it or not before you give it back to the customer...this is so far beyond incompetent it is scary and stunning. A stunning display of incompetence. 25 years working in IT and I have never witnessed a vendor being incapable of knowing if they fixed a problem (and also never actually fixing it).
It's no secret that most of the time we have to purchase third-party services to repair QB Desktop files that their own engineers cannot repair.
